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Contact us
You can reach us online, by phone, or at a DOF business center.
Select the topic of your question:
- Childcare Center Abatement
- Clean Energy Systems Abatement
- Clergy
- Cooperative and Condominium Tax Abatement Program
- Disabled Crime Victim
- Disabled Homeowners Exemption (DHE)
- Green Roof Abatement
- Solar Panel Abatement
- Senior Citizen Homeowner's Exemption (SCHE)
- STAR - NY State School Tax Relief Program
- Veterans Exemption
- 420-C and Article XI (SIP)
- 421-A
- 421-B
- 421-G
- Childcare Center Abatement
- Clean Energy Systems Abatement
- Commercial Expansion Program (CEP)
- Commercial Rent Tax (CRT) Special Reduction
- Commercial Revitalization Program (CRP)
- Division of Alternative Management Program (DAMP)
- Foreign-Owned Properties
- Green Roof Abatement
- Intent to Protest PILOT Assessment
- Major Capital Improvement (MCI)
- Industrial and Commercial Abatement Program (ICAP)
- J-51 Tax Abatement
- Payment in Lieu of Taxes (PILOT)
- Relocation and Employment Assistance Program (REAP)
- UDAAP (Nehemiah)
- Shelter Rent (Mitchell-Lama)
- Solar Panel Abatement
Rent-Regulated apartments
- Contact Housing Preservation and Development at 212-863-8494 For Mitchell-Lama, Redevelopment Company developments, Article XI co-ops, Federally-assisted co-ops.
- Audits & Appeals
- Business Tax Modernized e-File Program Inquiries
- Collections/Notices/Judgments/Warrants
- e-Services (Filing, Payment and Extension Inquiries)
- Inquiries by Tax Type
- Relocation and Employment Assistance Program (REAP)
- Refunds
- Report Tax Fraud
- Update Business Name/Address
- Vendor EFT (Direct Deposit)
Phone
General Inquiries (Available 24 hours)
Call 311 Call 212-NEW-YORK or 212-639-9675 (Out-of-City) TTY 212-639-9675 (Hearing Impaired)Cash Bail
Customer Assistance Call 212-908-7619 (available 24 hours)General correspondence (do not send payments to this address):
NYC Department of FinanceCorrespondence Unit
1 Centre Street, 22nd Floor
New York, NY 10007
Please note: The address above is for mailing correspondence through postal mail. Walk-ins will not be seen at this location. You can visit us in person at a Department of Finance business center.
Forms & Applications
All Department of Finance forms and applications should be submitted to the mailing address indicated on the form or application. If you have questions, call 311 or contact the Department of Finance.
Parking
For parking violation hearings by mail:
NYC Department of FinanceParking Hearing by Mail
Cadman Plaza Station
P.O. Box 29021
Brooklyn, NY 11202-9021
Property
To submit property tax exemption applications:
NYC Department of FinanceP.O. Box 311
Maplewood, NJ 07040-0311
Business tax returns
Business tax return addresses may vary. For mailing information, use the address listed on the form for the current year.
Legal papers
In order to serve legal papers on the Commissioner or the Department of Finance, mail to:
NYC Department of Finance66 John Street, Room 104
New York, NY 10038
Requests pursuant to New York State Judicial Security Act
Requests pursuant to Judiciary Law § 859 containing the information required by such section may be submitted by mail to:
NYC Department of FinanceLegal Affairs Division
Judicial Protection Request
c/o Commissioner of Finance
375 Pearl Street, 30th Floor
New York, NY 10038
In person
Before visiting a business center regarding a booted or towed vehicle, please be aware of the following:
- To remove a boot from your vehicle, please visit www.nycbootpay.com to pay by credit or debit card, or call Republic Immobilization Services at (646) 517-1000 to pay by credit or debit card or bank account withdrawal. Please note that if you call, you may experience a long hold time. Republic Information Services is open 24 hours a day, seven days a week.
- If you recently enrolled in a payment plan with Republic Immobilization Services, your vehicle is not at risk of being booted or towed. You will receive more information from the Department of Finance soon.
- If your vehicle has not been booted, but you owe judgment violations and would like to enter into a payment plan, you can request a payment plan online.
- Review this guide to see the documents that are required to retrieve a booted or towed vehicles: Retrieving Your Booted or Towed Vehicle in NYC.
Unless you have a vehicle that has been booted or towed, please schedule an appointment before visiting a DOF business center. You can also conduct many Department of Finance transactions online.
The Department of Finance business centers provide a variety of services. The business centers collect payments, hold parking ticket hearings, and receive deeds and mortgages for recording (except for Staten Island). Select the borough nearest you to find a location and its services.
Manhattan / New York CountyBronx / Bronx County
Brooklyn / Kings County
Queens / Queens County
Staten Island / Richmond County
Business center services
Billing address changes
Individuals and businesses must update their billing address, mailing address, and certain other information online.Language interpretation assistance
Foreign language interpretation services for more than 175 spoken languages are available in all five of our borough business centers. Visit the information desk and request an interpreter for your language.For TTY service for the deaf or hard of hearing, call 212-504-4115.