Disability Service Facilitators (DSF)

Who We Are

Disability Service Facilitators, or "DSFs", are agency representatives who are committed to making our agencies more inclusive. We are liaisons to New Yorkers with disabilities, connecting them to City government and services.

What We Do

As DSFs, we coordinate our agencies' efforts to comply with and carry out our agencies' responsibilities under the ADA and other federal, state, and local laws and regulations concerning access to agency programs and services by persons with disabilities.

Under Local Law 27 of 2016, each City agency must appoint a DSF.

Go to List of DSFs

Meet a DSF

Woman with long dark hair, wearing a blue dress, standing with her hand on her hip in front of a step and repeat from a Mayor’s Office event.
Ruma Debi,
EEO Officer, ADA Coordinator, Disability Services Facilitator, 55a Coordinator

Department of Youth and Community Development (DYCD)

Who I Am

I am someone who places a high value on integrity, continuous personal growth, and building meaningful connections with others.

What I Do

I have been working as an Equal Employment Opportunity (EEO) officer at the New York City Department of Youth and Community Development, in addition I serve as the agency’s Disability Services Facilitator, ADA coordinator, and 55-a coordinator. As the Disability Services Facilitator for my organization, I am committed to ensuring that our workplace is fully accessible and inclusive. To support this goal, I have developed a comprehensive five-year Accessibility Plan for the agency. I ensure compliance with New York Citywide Equal Employment Opportunity policy and advocate to make my agency’s workplace, programs, and services inclusive and accessible for people with disabilities.

Fun Fact

I spend my weekdays ensuring accessibility at work - and my weekends perfecting cookie recipes. I have a passion for baking and preparing traditional Bengali and Indian cuisine.

Visit the Meet a DSF Archive

New York City's List of DSFs