Mayor's Office for People with Disabilities311Search all NYC.gov websites
Disability Service Facilitators (DSF)
Who We Are
Disability Service Facilitators, or "DSFs", are agency representatives who are committed to making our agencies more inclusive. We are liaisons to New Yorkers with disabilities, connecting them to City government and services.
What We Do
As DSFs, we coordinate our agencies' efforts to comply with and carry out our agencies' responsibilities under the ADA and other federal, state, and local laws and regulations concerning access to agency programs and services by persons with disabilities.
Under Local Law 27 of 2016, each City agency must appoint a DSF.
Meet a DSF
Rain Credle (They/Them), Diversity, Equity, Inclusion, and Belonging (DEIB)
Project Development Coordinator, Disability Services Facilitator
Department of Parks and Recreation (NYC Parks)
Who I Am
I value emotional intelligence and empathy. I strive to improve communication, maintain a positive mindset, and be open to growth.
What I Do
I am entering my fifth year working at NYC Parks. What brought me here was the wildlife, and what kept me here are the people. I work in the Diversity, Equity, Inclusion, and Belonging division (aka DEIB), where we strive to ensure that all employees and applicants have an equal chance to succeed in the workplace, regardless of race, gender, national origin, disability, or any other protected characteristic. I am the DSF for Parks and a trained practitioner and facilitator in the restorative practice of circle keeping.
Fun Fact
A fun fact about me is that I have a B.S. in Wildlife Management. I studied saw-whet owls in the Adirondacks and bats while serving in the Peace Corps in Zambia. I am a professional roller skater and a personal trainer focusing on flexibility.
Visit the Meet a DSF Archive