We encourage those who can use the ACCESS HRA website to take advantage of all it has to offer (including benefit application submissions and case management). Community-Based Organizations also provide help with completing applications and screening applicants for eligibility to the various programs. Some locations can also help with submitting documents to DSS electronically.
You can get more information by contacting a Community-Based Organization listed by borough below. The hours of operation for these sites may change.
Some Community Based Organization locations now require an appointment for in-person service. Please call the location for more information.
In addition to the online and Community-Based Organization resources below, you can get help applying for HRA benefits at our centers and offices throughout the City. Visit the HRA Center Locations page for more information.
Click a topic, or press the enter key on a topic, to reveal its answer.
All Boroughs
Location Zip Code: 11208
Communities Served: Cypress Hills, City Line, New Lots, Spring Creek, Starrett City, Brooklyn, Queens, Manhattan, Bronx, Staten Island
Languages Spoken: English & Spanish
Specialized Benefits: SNAP, Cash Assistance, One-Shot Deal, HEAP, Fair Fares, ACP, EAP
Type of Assistance Available:
Days & Hours of Operation: Monday – Friday: 9am - 5pm
Contact Information: 929-379-3273 / 929-379-3792
Location Zip Code: 10026
Communities Served: Citywide
Languages Spoken: English & Spanish
Specialized Benefits: SNAP
Type of Assistance Available:
Days & Hours of Operation: Monday – Friday: 9am - 4:30pm
Contact Information: 212-894-8060
Location Zip Code: Citywide
Communities Served: All
Languages Spoken: English, Spanish, Mandarin, Cantonese, French
Specialized Benefits: SNAP, WIC, Cash Assistance, Fair Fares
Type of Assistance Available:
Days & Hours of Operation: Monday – Friday: 9am - 5pm
Contact Information: 646-355-1475 (English) / 347-599-1510 (Spanish) / 646-935-3513 (English, Mandarin, Cantonese) / 646-440-4397 (English, French)
Location Zip Code: 10036
Communities Served: All
Languages Spoken: English & Spanish (Additional languages available with use of Language Line)
Specialized Benefits: SNAP, Cash Assistance, One-Shot Deal, HEAP, Medicaid & MSP, IDNYC
Specialized Populations: Focused on older adults, however, will assist ALL populations.
Type of Assistance Available:
Days & Hours of Operation: Monday – Friday: 9am - 5pm
Contact Information: 212-398-5045
Location Zip Code: 10004
Communities Served: All
Languages Spoken: English & Spanish
Specialized Benefits: SNAP, HRA Administered Medicaid
Specialized Populations: Older adults, families with children, mixed status immigrant households, undocumented immigrants, NYCHA residents, working individuals and households, unemployed/underemployed individuals.
Type of Assistance Available:
Days & Hours of Operation: Monday – Thursday: 9am - 5pm /
Friday: 9am - 2pm
Contact Information: 212-453-9532
Location Zip Code: 10038
Communities Served: All
Languages Spoken: English & Spanish
Specialized Benefits: SNAP, Cash Assistance, Medicaid
Specialized Populations: Low-income New Yorkers
Type of Assistance Available:
Days & Hours of Operation: Monday 10am - 12pm
Contact Information: 212-417-3732
Location Zip Code: 10024 & 10033
Communities Served: All
Languages Spoken: English & Spanish
Specialized Benefits: SNAP, Cash Assistance, Fair Fares MetroCard
Type of Assistance Available:
Days & Hours of Operation: Monday - Friday 9am - 4pm
Contact Information: 212-362-3662, option 3
Bronx
Location Zip Code: 10451
Languages Spoken: English & Spanish
Type of Assistance Available:
Days & Hours of Operation: Monday – Friday: 9am - 5pm
Contact Information: 718-838-7849
Location Zip Code: 10455
Communities Served: Queens, Manhattan, South Bronx, Washington Heights
Languages Spoken: English & Spanish
Specialized Benefits: SNAP, Eviction Prevention Services, Immigration, IDNYC
Specialized Populations: Families, seniors, disabled, mixed status, incarcerated, migrants
Type of Assistance Available:
Days & Hours of Operation: Monday – Friday: 9am - 5pm
Contact Information: 718-292-9090
Location Zip Code: 10451
Communities Served: Bronx
Languages Spoken: English, Spanish, Mandarin, Cantonese, French
Specialized Benefits: SNAP, WIC, Cash Assistance, Fair Fares
Type of Assistance Available:
Days & Hours of Operation: Monday – Thursday: 9am - 4pm
Contact Information: 646-355-1475 (English) / 347-599-1510 (Spanish) / 646-935-3513 (English, Mandarin, Cantonese) / 646-440-4397 (English, French)
Location Zip Code: 10462
Communities Served: Parkchester, Van Nest, Morris Park
Languages Spoken: English & Spanish
Specialized Benefits: SNAP
Specialized Populations: Older adults, families with children, mixed status immigrant households, undocumented immigrants, NYCHA residents, working individuals and households, unemployed/underemployed individuals.
Type of Assistance Available:
Days & Hours of Operation: Tuesday & Thursday: 9am - 5pm
Contact Information: 212-453-9532
Location Zip Code: 10467
Communities Served: Bronx Park, Allerton, Williamsbridge
Languages Spoken: English & Spanish
Specialized Benefits: SNAP
Specialized Populations: Expectant mothers, families with children
Type of Assistance Available:
Days & Hours of Operation: Friday 9am - 2pm
Contact Information: 212-453-9532
Location Zip Code: 10453
Languages Spoken: English & Spanish
Specialized Benefits: SNAP, Cash Assistance (CA), One Shot Deals
Type of Assistance Available:
Days & Hours of Operation: Tuesday – Thursday: 9am - 5pm
Contact Information: 347-269-5186 / 646-952-1392
Location Zip Code: 10467
Communities Served: Bronx Park, Allerton, Williamsbridge
Languages Spoken: English & Spanish
Specialized Benefits: SNAP
Specialized Populations: Older adults, families with children, mixed status immigrant households, undocumented immigrants, NYCHA residents, working individuals and households, unemployed/underemployed individuals.
Type of Assistance Available:
Days & Hours of Operation: Wednesday 9am - 5pm
Contact Information: 212-453-9532
Brooklyn
Location Zip Code: 11220
Communities Served: Sunset Park, Bay Ridge
Languages Spoken: English, Mandarin, Cantonese
Specialized Benefits: Older adults, families with children, mixed status immigrant households, undocumented immigrants, NYCHA residents, working individuals and households, unemployed/underemployed individuals.
Specialized Populations: SNAP
Type of Assistance Available:
Days & Hours of Operation: Tuesday & Thursday: 9am - 5pm
Contact Information: 646-352-1800
Location Zip Code: 11217
Communities Served: Brooklyn, Queens, Bronx
Languages Spoken: English, Spanish, Arabic, Bengali, French, Urdu
Specialized Benefits: SNAP, Cash Assistance, One-Shot Deals, HEAP, Health Insurance, NYC Care
Specialized Populations: Families, Children, Immigrants and Asylees
Type of Assistance Available:
Days & Hours of Operation: Monday – Friday: 9am - 5pm
Contact Information: 718-643-8000
Location Zip Code: 11216
Communities Served: Bedford-Stuyvesant, Crown Heights
Languages Spoken: English
Specialized Benefits: SNAP
Specialized Populations: Expectant mothers, families with children
Type of Assistance Available:
Days & Hours of Operation: Monday & Tuesday: 9am - 5pm
Contact Information: 347-880-2922
Location Zip Code: 11219
Communities Served: Boro Park, Midwood, Kensington, Flatbush, Bensonhurst, Bay Ridge
Languages Spoken: Yiddish, Spanish, Hebrew, English
Specialized Benefits: SNAP, HEAP, Medicaid HRA, Fair Fares
Specialized Populations: Families with Children, Seniors, Immigrants, People with Disabilities
Type of Assistance Available:
Days & Hours of Operation: Monday- Thursday 9am - 5pm
Contact Information: 718-972-6600
Location Zip Code: 11207
Communities Served: All zip codes in Brooklyn and Queens
Languages Spoken: English, Spanish, & Haitian-Creole
Specialized Benefits: SNAP, Cash Assistance, One-shot Deals (OSD) Cash, Burial Assistance, NYS Health Insurance, Medicaid & MSP, IDNYC, HEAP, IDNYC, Fair Fares, Childcare, SCRIE/DRIE
Specialized Populations: All adults 18 and over, families with children, undocumented immigrants, mixed status immigrant households, and more.
Type of Assistance Available:
Days & Hours of Operation: Monday - Thursday: 10am - 5pm by appointment
Contact Information: Phone: 718-346-2200 Ext. 20104 or 20006 / Cell: 646-784-0990 / Email: Uribe@GoodShepherds.org or Rosanna_Cruz@GoodShepherds.org
Location Zip Code: 11233
Communities Served: Bedford-Stuyvesant, Ocean-Hill, Brownsville, East New York, Far Rockaway, Queens
Languages Spoken: English, Spanish, Creole
Specialized Benefits: SNAP, Cash Assistance, One-Shot Deals, Recertifications, Medicaid & Medicare, Taxes, NYCHA recertifications, IDNYC appointments/referrals
Specialized Populations: Older Adults, families with children, working families, immigrant households, undocumented immigrants, asylum seekers
Type of Assistance Available:
Days & Hours of Operation: Monday – Friday: 9am - 5pm
Contact Information: 718-773-3551 ext. 112
Location Zip Code: 11230
Languages Spoken: English
Type of Assistance Available:
Days & Hours of Operation: Monday – Friday: 9am - 4pm
Contact Information: 718-434-3266
Location Zip Code: 11225
Communities Served: Flatbush, Crown Heights, East Flatbush
Languages Spoken: English, Hebrew, Russian, Yiddish
Specialized Benefits: SNAP, Medical Insurance (for elderly, children & families), HEAP Information, Rent Freeze (e.g., SCRIE, DRIE, etc.), One Shot Deals, Eviction Prevention
Specialized Populations: Older adults, families with children
Type of Assistance Available:
Days & Hours of Operation: Monday - Thursday: 9am - 5pm / Friday: 9am - 2pm
Contact Information: 718-778-8808
Location Zip Code: 11234
Communities Served: Bergen Beach, Flatlands, Marine Park
Languages Spoken: English & Spanish
Specialized Benefits: SNAP
Specialized Populations: Older adults, families with children, mixed status immigrant households, undocumented immigrants, NYCHA residents, working individuals and households, unemployed/underemployed individuals.
Type of Assistance Available:
Days & Hours of Operation: Monday, Tuesday, & Thursday: 9am - 5pm
Contact Information: 347-880-2922
Location Zip Code: 11229
Communities Served: Shepshead Bay, Gerritsen Beach, Marine Park
Languages Spoken: English, Russian
Specialized Benefits: SNAP
Specialized Populations: Older Adults
Type of Assistance Available:
Days & Hours of Operation: Wednesday 9am - 5pm / Friday 9am - 2pm
Contact Information: 718-648-7703
Location Zip Code: 11206
Communities Served: Bedford-Stuyvesant, Brownsville, East New York Bushwick Williamsburg
Languages Spoken: English & Spanish
Specialized Benefits: SNAP, Cash Assistance, One-Shot Deals, HEAP, Medicaid, City FHEPS, IDNYC
Type of Assistance Available:
Days & Hours of Operation: Friday 10am - 3pm
Contact Information: 631-504-1394
Location Zip Code: 11219
Communities Served: Boro Park
Languages Spoken: English, Russian, Ukrainian
Specialized Benefits: SNAP, One Shot Deal, HEAP Assistance
Specialized Populations: Older adults, families with children, mixed status immigrant households, undocumented immigrants, NYCHA residents, working individuals and households, unemployed/underemployed individuals.
Type of Assistance Available:
Days & Hours of Operation: Monday – Thursday: 9am - 5pm / Friday: 9am - 2pm
Contact Information: 718-608-7065
Location Zip Code: 11226
Communities Served: Flatbush
Languages Spoken: English, Haitian Creole
Specialized Benefits: SNAP
Type of Assistance Available:
Days & Hours of Operation: Monday – Friday 9am - 5pm
Contact Information: 646-771-5620Location Zip Code: 11219
Communities Served: Dyker Heights, Bay Ridge, Bensonhurst
Languages Spoken: English & Italian
Specialized Benefits: SNAP, Benefit Replacement, Cash Assistance, One-Shot Deals, HEAP, Fair Fares, DRIE, SCRIE, Referrals, NYS Health Insurance, (Passport, WIC, Access-A-Ride Appointment Assistance), Notary Services (All foreign documents must be transcribed in English), IDNYC
Specialized Populations: Older adults, families with children
Type of Assistance Available:
Days & Hours of Operation: Wednesday, Thursday & Friday: 9am - 4:30pm
Contact Information: 718-236-5266
Location Zip Code: 11229
Communities Served: Sheepshead Bay
Languages Spoken: English, Arabic
Specialized Benefits: SNAP
Type of Assistance Available:
Days & Hours of Operation: Monday 10:30am - 6pm, Tuesday - Friday 9am - 4:30pm
Contact Information: 718-943-1479
Location Zip Code: 11232
Communities Served: Sunset Park
Languages Spoken: English, Mandarin, Cantonese
Specialized Benefits: SNAP
Type of Assistance Available:
Days & Hours of Operation: Monday, Tuesday, Wednesday, Friday 9am - 4:30pm, Thursday 8:30 - 4pm
Contact Information: 646-942-2431
Location Zip Code: 11237
Communities Served: All
Languages Spoken: English & Spanish
Specialized Benefits: SNAP, Cash Assistance, One-Shot Deals, HEAP
Type of Assistance Available:
Days & Hours of Operation: Monday – Friday: 9am - 4 pm; last client seen at 3:45 pm
Contact Information: 718-366-1830
Location Zip Code: 11235
Communities Served: Sheepshead Bay, Manhattan Beach, Brighton Beach
Languages Spoken: English, Russian, Uzbek
Specialized Benefits: SNAP, HEAP Application Support
Specialized Populations: Older adults, families with children, mixed status immigrant households, Ukrainian refugees, working individuals and households, unemployed/underemployed individuals.
Type of Assistance Available:
Days & Hours of Operation: Monday – Thursday: 9am - 5pm / Friday: 9am - 2pm
Contact Information: 718-743-0575 ext. 7501
Location Zip Code: 11221
Communities Served: Brooklyn & Queens
Languages Spoken: English & Spanish
Specialized Benefits: SNAP, Cash Assistance, One-Shot Deals, HEAP, TANF, Replacement Benefit Claims, IDNYC
Specialized Populations: Older adults, families with children, migrants, NYCHA residents, homeless individuals. We serve anyone who comes through our doors and provide assistance with case management, food pantry, soup kitchen, medical assistance, legal assistance for benefits.
Type of Assistance Available:
Days & Hours of Operation: Monday – Thursday: 8:30am – 2:30pm
Contact Information: 718-574-0058 Ext 259
Location Zip Code: 11249
Communities Served: Williamsburg
Languages Spoken: English & Yiddish
Specialized Benefits: SNAP, HEAP Application Support
Specialized Populations: Older adults, families with children
Type of Assistance Available:
Days & Hours of Operation: Monday – Thursday: 9am – 5pm
Contact Information: 718-643-9700
Manhattan
Location Zip Code: 10013
Languages Spoken: English, Polish, Spanish, Cantonese, and Language Interpretation Line Services available
Type of Assistance Available:
Days & Hours of Operation: Monday – Friday: 10am - 4pm
Contact Information: 866-274-2429
Location Zip Code: 10013
Languages Spoken: English, Spanish, Mandarin, Cantonese
Specialized Benefits: SNAP and Fair Fares
Type of Assistance Available:
Days & Hours of Operation: Monday 10am - 2pm
Contact Information: 646-355-1475 (English) / 347-599-1510 (Spanish) / 646-935-3513 (English, Mandarin, Cantonese)
Location Zip Code: 10029
Communities Served: East Harlem
Languages Spoken: English, Spanish
Specialized Benefits: SNAP
Type of Assistance Available:
Days & Hours of Operation: Monday – Friday 9am - 4:30pm
Contact Information: 646-584-1553Location Zip Code: 10022
Languages Spoken: English
Type of Assistance Available:
Days & Hours of Operation: Tuesday 10am - 2pm
Contact Information: 212-965-1151
Location Zip Code: 10128
Communities Served: All of Manhattan
Languages Spoken: English & Spanish
Specialized Benefits: SNAP
Specialized Populations: All Manhattan residents seeking SNAP potential eligibility screening and /or application assistance
Type of Assistance Available:
Days & Hours of Operation: Monday – Friday: 9am - 5pm
Contact Information: 212-360-7620 ext 1114
Queens
Location Zip Code: 11355
Languages Spoken: English, Mandarin, Cantonese, Taishanese
Type of Assistance Available:
Days & Hours of Operation: Monday & Wednesday: 9am - 5pm / Friday: 9am - 2pm
Contact Information: 646-352-1800
Location Zip Code: 11373
Communities Served: Jackson Heights, Corona, Woodside, Elmhurst, East Elmhurst, Flushing, Jamaica
Languages Spoken: English & Spanish
Specialized Benefits: SNAP, WIC and Fair Fares
Type of Assistance Available:
Days & Hours of Operation: Tuesday, Wednesday, Thursday & Friday: 9am - 4pm
Contact Information: 646-355-1475 / 347-599-1510
Location Zip Code: 11355
Communities Served: Flushing, Queens
Languages Spoken: English, Chinese, Spanish
Specialized Benefits: SNAP, Cash Assistance, Fair Fares
Type of Assistance Available:
Days & Hours of Operation: Monday – Friday: 9am - 5pm
Contact Information: 800-447-0752
Location Zip Code: 11207
Communities Served: All zip codes in Brooklyn and Queens
Languages Spoken: English, Spanish, & Haitian-Creole
Specialized Benefits: SNAP, Cash Assistance, One-shot Deals (OSD) Cash, Burial Assistance, NYS Health Insurance, Medicaid & MSP, IDNYC, HEAP, IDNYC, Fair Fares, Childcare, SCRIE/DRIE
Specialized Populations: All adults 18 and over, families with children, undocumented immigrants, mixed status immigrant households, and more.
Type of Assistance Available:
Days & Hours of Operation: Monday - Thursday: 10am - 5pm by appointment
Contact Information: Phone: 718-346-2200 Ext. 20104 or 20006 / Cell: 646-784-0990 / Email: Uribe@GoodShepherds.org or Rosanna_Cruz@GoodShepherds.org
Location Zip Code: 11385
Communities Served: Glendale, Ridgewood, Bushwick, Brooklyn
Languages Spoken: English & Spanish
Specialized Benefits: SNAP, WIC and Fair Fares
Type of Assistance Available:
Days & Hours of Operation: Tuesday 9am - 4pm
Contact Information: 646-355-1475 / 347-599-1510
Location Zip Code: 11691
Communities Served: Far Rockaway
Languages Spoken: English, Russian, Uzbek
Specialized Benefits: SNAP
Specialized Populations: Older adults, families with children, mixed status immigrant households, working individuals and households, unemployed/underemployed individuals.
Type of Assistance Available:
Days & Hours of Operation: Tuesday 9am - 5pm
Contact Information: 718-327-7755 / 646-648-0502
Location Zip Code: 11368
Communities Served: Jackson Heights, Corona, Woodside, Elmhurst, East Elmhurst, Flushing, Jamaica
Languages Spoken: English & Spanish
Specialized Benefits: SNAP, WIC and Fair Fares
Type of Assistance Available:
Days & Hours of Operation: Monday – Wednesday: 9am - 4pm
Contact Information: 646-355-1475 / 347-599-1510
Location Zip Code: 11368
Communities Served: Corona
Languages Spoken: English, Spanish
Specialized Benefits: SNAP
Type of Assistance Available:
Days & Hours of Operation: Monday – Friday 8:30 - 4pm
Contact Information: 347-649-2814
Location Zip Code: 11355
Communities Served: Flushing
Languages Spoken: English, Mandarin
Specialized Benefits: SNAP
Type of Assistance Available:
Days & Hours of Operation: Monday – Friday 8:30 - 4pm
Contact Information: 347-532-2935
Location Zip Code: 11435
Communities Served: Jamaica
Languages Spoken: English, Spanish, Mandarin
Specialized Benefits: SNAP
Type of Assistance Available:
Days & Hours of Operation: Wednesday - Thursday 8:30 - 4pm
Contact Information: 646-799-4062
Location Zip Code: 11385
Communities Served: Ridgewood
Languages Spoken: English, Spanish
Specialized Benefits: SNAP
Type of Assistance Available:
Days & Hours of Operation: Monday – Friday 8:30 - 4pm
Contact Information: 347-225-8831
Location Zip Code: 11375
Communities Served: Forrest Hills, Rego Park
Languages Spoken: English, Russian, Uzbek
Specialized Benefits: SNAP
Specialized Populations: Older adults
Type of Assistance Available:
Days & Hours of Operation: Monday & Thursday: 9am - 5pm
Contact Information: 718-544-9033 / 646-648-0502
Location Zip Code: 11372
Communities Served: Jackson Heights, Corona, Woodside, Elmhurst, East Elmhurst, Flushing, Jamaica
Languages Spoken: English & Spanish
Specialized Benefits: SNAP, WIC and Fair Fares
Type of Assistance Available:
Days & Hours of Operation: Wednesday & Thursday: 9am - 4pm
Contact Information: 646-355-1475 / 347-599-1510
Location Zip Code: 11354
Languages Spoken: English
Type of Assistance Available:
Days & Hours of Operation: Monday & Wednesday: 10am - 2pm
Contact Information: 718-888-0866
Staten Island
Location Zip Code: 10301
Communities Served: Staten Island
Languages Spoken: English & Spanish
Specialized Benefits: SNAP and Health Insurance Enrollment (NYSOH)
Specialized Populations: Older Adults, families with children, mixed status immigrant households and undocumented children
Type of Assistance Available:
Days & Hours of Operation: Monday - Thursday: 9am - 4pm
Contact Information: 718-873-3530
Location Zip Code: 10302
Communities Served: Staten Island
Languages Spoken: English & Spanish
Specialized Benefits: SNAP and Health Insurance Enrollment (NYSOH)
Specialized Populations: Older Adults, families with children, mixed status immigrant households and undocumented children
Type of Assistance Available:
Days & Hours of Operation: Friday 9 am - 4 pm
Contact Information: 718-873-3530
Location Zip Code: 10302
Communities Served: Staten Island
Languages Spoken: English & Spanish
Specialized Benefits: SNAP and Health Insurance Enrollment (NYSOH)
Specialized Populations: Older Adults, families with children, mixed status immigrant households and undocumented children
Type of Assistance Available:
Days & Hours of Operation: Tuesday – Saturday: 9 am - 4 pm
Contact Information: 718-873-3530
Location Zip Code: 10311
Languages Spoken: English & Spanish
Type of Assistance Available:
Days & Hours of Operation: Monday & Wednesday: 9am - 5pm
Contact Information: 646-952-1392 / 212-453-9532
Location Zip Code: 10306
Communities Served: New Dorp
Languages Spoken: English
Specialized Benefits: SNAP
Type of Assistance Available:
Days & Hours of Operation: Monday – Friday 9am - 4:30pm
Contact Information: 929-270-2181
Location Zip Code: 10302
Communities Served: Port Richmond
Languages Spoken: English
Specialized Benefits: SNAP
Type of Assistance Available:
Days & Hours of Operation: Monday – Friday 9am - 4:30pm
Contact Information: 929-270-2181