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Modernizing Case Management
Case management is the gatekeeper for in-home services such as home delivered meals and home care. The new system will provide a comprehensive and holistic approach to allow older adults to continue to live at home and be engaged in their communities.

While the case management transition has concluded, DFTA continues to want to be of assistance in anyway possible. Community partners with questions or in need of assistance, please e-mail Eileen Mullarkey at cmtransition@aging.nyc.gov

If you are a new or existing case management client with questions, call 311 to be connected to your local case management agency or a DFTA representative.

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Heat Emergency Checklist

Contract Signing & Amendments Memo

Fiscal Management Manual

Budget Change Form
(right click and press "Save Target As..." to save Excel file to your local drive)

Invoice & Service Report
(right click and press "Save Target As..." to save Excel file to your local drive)

Change of Address/Contact Information

Sponsor Expense Variance
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