Potholes A hole in the street with a circular or ovular shape and a definable bottom. The bottom may be the concrete roadway base and may be partially filled with mud, dirt, or loose gravel. Condition does not look manmade and usually is not sitting in an area of collapse. To be 'actionable' the pothole should be at least one foot in diameter and three inches deep. Report a pothole Typical Follow-up: DOT assigns for inspection. If actionable, the repair is made. File a claim with the City of New York for vehicle damage done by a pothole. New York City Comptroller's Web site and the claim form (pdf) or call (212) 669-3500. Watch a short film how DOT manages street defects. (92 K )/(512 K). Cave-In A jagged hole and a deep void beneath it (larger/deeper than a pothole and not geometrically shaped like a defective street cut) . It is a collapse of the roadway surface in which the pavement has cracked apart and fallen into a deep empty space without a solid bottom beneath the street surface. Large pieces of pavement can be seen in the hole. Repair of cave-ins is the responsibility of the Department of Environmental Protection. Report a cave-in to DEP by calling 311 Hummocks A condition where the roadway asphalt has pushed-up. Commonly located at or near intersections where there is heavy traffic/bus routes. Report a hummock, call 311 Typical Follow-up: DOT repairs (spot milling and paving) may be made during the nonpaving season, mid-December to mid-March. Ponding A condition where water pools at low points in the roadway generally as a result of inadequate drainage systems or improper grading. Report ponding conditions to DEP by calling 311 Missing Manhole Covers Report missing manhole covers to DEP by calling 311 Other Street Hardware Street hardware may be sunken, cracked, missing, tilted, collapsed or may be above or below grade thereby preventing a smooth riding condition. Report cracked, missing or otherwise defective street hardware. Typical Follow-up: DOT assigns to an inspector. If actionable, DOT will issue a corrective action report (CAR) to the appropriate utility owner. Defective Street Cut A condition in which a street cut restoration is no longer level with the surrounding street surface (such as a cut that has sunken one inch or more or one where asphalt has been mounded too high). Street cuts are usually square or rectangular in shape. Report a failed street cut or old utility cut See a list of protected streets (no cuts allowed except for emergency work or as authorized by the Commissioner). Find out who holds a permit to conduct street construction in your neighborhood. Typical Follow-up: DOT assigns to an inspector. If actionable, inspector will issue a corrective action report (CAR) to the responsible party that performed the street cut, including to the Department of Environmental Protection for DEP cuts. If the responsible party cannot be identified, DOT will perform the repair. Open Street Cut A condition where a street excavation is open, generally because there is active work in the roadway. Report a dangerous open street cut. Find out who holds a permit to conduct street construction in your neighborhood. Typical Follow-up: DOT assigns to an inspector. If actionable, inspector will contact responsible excavator, and in the absence of the responsible party or other response personnel, will stay onsite until parties arrive.

Express Lane Permits enable ambulettes, commuter vans and shuttles and other mass transit fleets to use the high occupancy vehicle (HOV) lanes leading to the Queens Midtown and Brooklyn Battery Tunnels.

• Application for Municipal Parking Field Permit
  To apply for a Municipal Parking Field Permit, complete this application.

• Clergy Parking Permits
  You can apply for a parking permit online or by submitting the attached form (pdf) if you are a representative of a house of worship.

• E-Permits
• You can apply for a parking permit if you are a Government Agency Driver or Fleet Manager, a representative of a not-for-profit organization, or a New York City resident with a disability that impairs mobility.

• Lost or Stolen Disability Permit
  You can report that your disability permit has been lost or stolen.

• New York State Disability Permit
  This permit allows the driver to park in off-street spaces such as in parking lots for shopping centers/malls, office/apartment buildings, and college campuses.

• New York City Disability Permit
  This permit allows the driver to park at most curbsides on City streets.

• Report a Never-Received Permit
  You can report that you never received your disability permit.

• Temporary Vehicle Change
  If you have a permit and want to temporarily change the vehicle, you can fill out this form.