Mayor's Office of Operations


	Fiscal 2009 Mayor's Management Report

	Mayor's Management Report Mayor's Management Report (MMR) - provides performance highlights and statistics for agencies, as well as data on inquiries received by the 311 Customer Service Center (also available in print). To view the Full Report click here: Mayor's Management Report

	Indicator Definitions Indicator Definitions - provides a description and the source of the information for each performance statistic in the Fiscal 2009 Mayor's Management Report.

	Additional Tables Additional Tables - provides additional agency data that is not available in the printed version of the Mayor's Management Report.

	MMR Agency Website


	MMR Archives - Fiscal 1997 through Preliminary Fiscal 2009 MMRs Note: The report was created in Adobe Acrobat.

	NYCStat Portal
	Citywide Performance Reporting (CPR)
	Mayor's Management Report
	My Neighborhood Statistics
	Scorecard Cleanliness Ratings
	311 Performance Reports/Most Frequent Inquiries
	311 Detailed Reports/Local Law 47 of 2005
	Statistics for Multi-Agency Issues
	NYC Feedback Citywide Customer Survey Results