All owners of accessible medallions must hack-up a Commission-approved accessible vehicle. For a list of wheelchair accessible dealers, please see the TLC website. As an accessible taxicab medallion owner, you are responsible for installing the dispatching equipment that is mandated and paid for by TLC and making sure that it is replaced if it is not working. TLC will pay for drivers to be trained in the technology that will be used in the program.

You must make sure that every accessible vehicle driver has a certificate of completion from a Commission-approved training course in passenger assistance techniques and sensitivity training. As an accessible medallion owner, you must pay for this training. Please see the Accessible Vehicle Dispatch Program Rules for more detailed information on the training requirements.