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Resources for Immigrant New Yorkers

New Yorkers can now access the Immigrant Resource Road Map in 50 languages! Scroll below to download a copy. Please note: if you do not see your language represented, you may request for our office to translate the document by emailing mediabox@moia.nyc.gov.

Regardless of your immigration status, New York City is here to help. If you have questions about how to access City services, call the NYC Immigrant Affairs Hotline at 212-788-7654 from Monday to Friday, 9am to 5pm, or email us at askmoia@cityhall.nyc.gov. This page was last updated 07/20/23.

Immigration Legal Help

For free and safe immigration legal help, call the City's immigration legal hotline at 800-354-0365, Monday through Friday, 9AM to 6PM.

NYC ID Card

Apply for an IDNYC, the free municipal identification card for all NYC residents ages 10 and above. Renew online or make an appointment to enroll, call 311 or visit nyc.gov/idnyc

English Classes

Take free English classes anytime, anywhere. Visit wespeaknyc.cityofnewyork.us for more information.

Healthcare

NYC Health + Hospitals (H+H) can provide emergency care, basic health care, check-ups, immunizations, and more. Call 718-387-6407 to be directed to the
center nearest to you. To enroll in health insurance plans, including the NYC
Care program call, 646-NYC-CARE 646-692-2273 or visit nyccare.nyc

Mental Health

For confidential support and connections to mental health care and substance use resources, call 888-692-9355 or 988, text WELL to 65173, or visit mentalhealthforall.nyc.gov.

Emergencies

In an emergency, call 911. An emergency is any situation that requires immediate assistance from the police, fire department, or ambulance. By law, the New York City Police Department cannot ask about the immigration status of crime victims, witnesses, or other people who ask for help.

Public Education

All NYC children ages 4-21 can attend public school. To enroll, visit schools.nyc.gov/fwc or call 311.

General City Resources and Information

Need to access city resources or want to report a problem? Call 311 or visit portal.311.nyc.gov

Regardless of your immigration status, you have rights. Click on the sections below to learn more.

Avoid Immigration Fraud

If you need immigration legal advice, only go to a licensed attorney or an accredited representative. You can find the list of accredited and recognized providers at https://www.justice.gov/eoir/page/file/942306/download#NEW%20YORK.

Rights with Immigration Enforcement

NYC does not conduct immigration enforcement. If you are approached by federal immigration enforcement, you have rights. Visit nyc.gov/knowyourrights or call our free immigration legal hotline at 800-354-0365.

Workers' Rights

You have a right to paid sick leave, minimum wage, overtime pay and more under New York City law. Visit nyc.gov/workers for resources or call 212-436-0381.

Report Discrimination

Harassment and discrimination are illegal under the NYC Human Rights Law. To report an incident of discrimination, please call 212-416-0197.

Protections Against Domestic Violence

NYC is here to help you if you are experiencing abuse. You can visit nyc.gov/nychope or call NYC's Domestic Violence Hotline at 800-621-HOPE.

Tenant's Rights

Need help with any issues related to eviction or your landlord? Visit nyc.gov/tenantprotection or call 311 and say "tenant helpline" for free legal help.

Right to Shelter

You have a right to request shelter if you are experiencing homelessness. Access shelter services by visiting the designated DHS intake center. Learn more by calling 311.

Consumer Protection

Having a problem with a business? As a consumer, you have rights. File a complaint by visiting nyc.gov/consumers or call 311.

Download and print a quick and easy road map of city services available in over 50 languages to all New Yorkers below. All documents are in PDF format.