Important Notice: 

In order to improve our service to you, NYCHA is conducting IT maintenance this weekend.  

Until Saturday, May 17 at 11pm, the Self-Service Portal, CCC self-service, robocalls, MyNYCHA app and website, Owner Extranet, and some features of NYCHA’s website (including reports) will be unavailable. 

There is no interruption to emergency maintenance/repair requests – please call the CCC at 718-707-7771 for assistance. For non-emergency requests, please call back after the maintenance upgrade. 

We apologize for any inconvenience and thank you for your patience. 

About MyNYCHA

Accessible via the web or a free app, MyNYCHA allows public housing residents to request repairs and maintenance 24/7.  

What can I do on MyNYCHA?  

• Request repairs and maintenance 
• Cancel or reschedule maintenance appointments 
• View inspection appointments and closed work tickets 
• Pay rent 
• Subscribe to development outage alerts  

How can I use it? 

No registration is required – just log in using your last name, date of birth, and the last four digits of your Social Security number. 

MyNYCHA is available in English, Spanish, Russian, and Traditional and Simplified Chinese.  

Where can I access it? 

Download it to your smartphone or tablet from the app store or use the web version on your computer.

Playback issues? Watch the video in your browser.

Additional Resources: 

Skip the Hold Music, Use MyNYCHA - English | Español | 中文 (繁體/ | 简体) | Русский