The Mayor’s Office of Operations (Operations) was created in 1977 to plan, coordinate, and direct governmental operations while holding City agencies and offices accountable for delivering core services. Operations has grown into a project and performance management engine using research, data, and customer service as drivers of good government. Operations is responsible for coordinating multiagency signature initiatives and helping City Hall make informed policy decisions and strategic, targeted investments.

Digital Tools

  • Visit the Mayor’s Management Report page.

    Mayor's Management Report

    The Mayor's Management Report (MMR) is a biannual public performance review of City agencies, highlighting service delivery, equity, and City priorities. 

  • Visit the Dynamic Mayor’s Management Report website.

    Dynamic Mayor's Management Report

    The Dynamic Mayor’s Management Report (DMMR) modernizes the MMR into a digitized, interactive platform that facilitates nuanced analysis of City performance and publishes more than 2,200 MMR indicators on a monthly basis.  

  • Visit the NYC Rules Website.

    NYC Rules Website

    The NYC Rules website allows public participation in the rulemaking process for City agencies, providing access to proposed rules, public hearings, and adopted agency rules that affect residents and businesses. 

  • Visit the Capital Projects Dashboard page.

    Capital Projects Dashboard

    The Capital Projects Dashboard provides updates on construction projects from major capital agencies, detailing costs, timelines, and phases to improve transparency and efficiency in infrastructure development.