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Taxi and Limousine Services

How can I make a complaint against a taxi driver?
How can I report lost property in a taxi?
How much does it cost to get to Kennedy, LaGuardia or Newark airports by yellow taxi?
What are my rights as a taxi rider?

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How can I make a complaint against a taxi driver?
Use the Taxi and Limousine Commission's online taxi driver complaint form.

NYC.gov and Other Resources:
TLC Online Taxi Complaint Form



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How can I report lost property in a taxi?
Use the Taxi and Limousine Commission's online lost property form, if you lost your item(s) in a for-hire vehicle.

NYC.gov and Other Resources:
TLC Lost Property Complaint Form



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How much does it cost to get to Kennedy, LaGuardia or Newark airports by yellow taxi?
Standard meter fare, plus tip and tolls. (Please note: flat fare of $45 plus tip and tolls is for trips from John F. Kennedy Airport to Manhattan and from Manhattan to John F. Kennedy Airport.)

NYC.gov and Other Resources:
TLC Yellow Taxi Metered Rate of Fare



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What are my rights as a taxi rider?
As a taxi rider, you have the right to direct the destination and route used; travel to any destination in the five boroughs of the City of New York; a courteous, English-speaking driver who knows the streets in Manhattan and the way to major destinations in other boroughs; a driver who knows and obeys all traffic laws; air-conditioning on demand; a radio-free (silent) trip; smoke and incense-free air; a clean passenger seat area; a clean trunk; a driver who uses the horn only when necessary to warn of danger; and refuse to tip, if the above are not complied with.

NYC.gov and Other Resources:
TLC Rider Bill of Rights



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