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Dial 311 311 Service Request Look-up allows customers to check the status of existing Service Requests (SRs) created through the 311 Call Center. It may take up to 24 hours for new SRs to be available and for updates to be reflected. SR data is available for 365 days from the request creation date. After 365 days (SRs created prior to: ), call 311 to check the status of your request. Frequently Asked Questions.


Enter your Service Request number in the text box below. Please enter any dashes as they appear.

SERVICE REQUEST #:


Please enter the letters you see in the graphic below (required):
(letters are not case-sensitive)
 
Listen to and enter into the text field the digits you hear

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