December 1, 2025: DCWP is monitoring Starbucks' compliance with its worker protection settlement. If you have questions, please reach out to dcwp@noticeadministrator.com or (855) 544-2945 Monday – Friday between 9:00 AM and 6:00 PM ET.

Worker Rights

The Department of Consumer and Worker Protection (DCWP) is NYC’s central resource for workers. We are a dedicated voice in City government for workers in NYC. We protect and promote labor standards and policies that create fair workplaces to ensure all workers can realize their rights, regardless of immigration status.

Read the Workers' Bill of Rights, a comprehensive guide to rights in the workplace in New York City.

Protected Time Off

If you work part time or full time at any size business or nonprofit in NYC or if you work in an NYC household as a domestic worker, you have the right to up to 72 or 88 hours of protected time off a year to care for yourself or anyone you consider family. Learn more about NYC's Protected Time Off Law.

Workplace Protections for Specific Workers

Learn about workplace protections for specific workers including:

• Delivery Workers
• Fast Food Workers covered by NYC's Fair Workweek Law
• Retail Workers covered by NYC's Fair Workweek Law
• Freelance Workers
• Paid Care Workers
• Grocery Workers covered under the Grocery Worker Retention Act
• Hotel Workers
• Building Service Workers covered by the Displaced Building Service Workers Protection Act
• Temporary Construction Workers
• Utility Workers covered by NYC's Fair Workweek Law

Additional Workplace Laws

Learn about workplace laws designed to improve working conditions:

• Living Wage
• Minimum Wage
• Commuter Benefits

Workplace Complaints

DCWP enforces workplace laws and may initiate investigations against a business in response to worker complaints. File a workplace complaint if you believe a business is not in compliance with any of the workplace laws mentioned above.

Worker Protection Survey

DCWP’s Office of Labor Policy & Standards regularly distributes surveys to New York City workers via email or text message. Survey responses help DCWP understand whether employers are following worker protection laws. DCWP will keep your name confidential and won’t share it with employers.

If you received a survey, you can verify the link is from DCWP if it ends with nyc.gov. DCWP will never ask you for personal financial information.

If you received a survey and have questions, ask DCWP a question.