As a case manager, you are a relationship-builder, not only with your participants but within the vast network of services across the neighborhoods, communities, and city in which their circles of support reside. <\/p>\n\n\n\n
As a team, you and your program colleagues can maintain a list of trusted referral sources. What resources do you find the participants and family members with whom you are working ask for most? By creating an editable spreadsheet, all staff can add community-based resources and referrals and access them from one centralized location.<\/p>\n\n\n\n
Some useful resource information to make available to your participants includes:<\/p>\n\n\n\n
NYC Well\u2019s counselors are available to support people in emotional distress and provide connections to mental health and substance abuse services and supports. This free and confidential service is available 24\/7 via phone (888-NYC-WELL), text (text WELL to 65173) or chat.<\/p>\n\n\n\n
The HITE Site is an online directory offering information on more than 6,000 health and social services available to low-income, uninsured, and underinsured individuals in New York City, Long Island and Westchester.<\/p>\n\n\n\n
Discover DYCD enables people to search for programs and services that are provided or sponsored by the New York City Department of Youth and Community Development.<\/p>\n\n\n\n
The following table lists resources for particular service areas. These are suggested as a starting point. Consider adding more categories and sources to your lists as you continue to respond to participants\u2019 emergent needs. <\/p>\n\n\n\n A note about mutual aid: <\/strong>Many groups and communities are organizing to offer and provide necessary support during Covid-19 and beyond. One central source for updated information on the wide range of these groups is https:\/\/mutualaid.nyc\/<\/a><\/p>\n\n\n\nEducation<\/td> Medical\/Chronic Illness
<\/td>Criminal Justice System<\/td> Substance Use<\/td><\/tr> Childcare<\/td> Caregiving (adult, elder)
<\/td>Child Welfare<\/td> Domestic Violence<\/td><\/tr> Computer Skills<\/td>
Housing
<\/td>Foster Care<\/td> Civic Leadership<\/td><\/tr> English Language Learning<\/td>
Transportation
<\/td>Mental Health<\/td> Job Training<\/td><\/tr> Translation Services<\/td> Worker Rights<\/td> Immigration<\/td>
<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n