Frequently Asked Questions (FAQ)
If you don't find an answer to your question here, visit Help & Support to learn how to get help with NYC.ID integration.
- Can my application obtain the email address or username when a user creates an account?
- How do I migrate my application's existing users to NYC.ID?
- Do I need to regenerate the service provider metadata when my application's SSL certificate is renewed?
- How do I login using the NYC Employees button in the NYC.ID NON-PRD environment?
- How do I add or remove a federated identity provider (e.g., Facebook, etc.) from my login page?
- How do I change the URL of my application that displays on the Account Profile page?
- Can I display NYC.ID within an inline frame (iframe)?
- Will a user's Google Translate preferences within my application persist to NYC.ID?
- From what email address will users receive email?
- How do I configure WebLogic as a SAML 2.0 SP?
- How do I configure my application to authenticate directly with the NYC Employees IdP?
- What agencies can login using the NYC Employees button?
Can my application obtain the email address or username when a user creates an account?
No. Your application is not notified when a user creates a NYC.ID account, even if the user was sent to the Create Account page from your application.
How do I migrate my application's existing users to NYC.ID?
Visit the User Migration page to learn how.
Do I need to regenerate the service provider metadata when my application's SSL certificate is renewed?
Yes, and update the x509 Certificate in the NYC.ID Console.
How do I login using the NYC Employees button in the NYC.ID NON-PRD environment?
Login with your City of New York email address and password.
How do I add or remove a federated identity provider (e.g., Facebook, etc.) from my login page?
You may use the NYC.ID Console to add or remove federated identity providers from your application's login page.
How do I change the URL of my application that displays on the Account Profile page?
You may use the NYC.ID Console to change the URL of your application.
Can I display NYC.ID within an inline frame (iframe)?
No. Inline frames are not an approved method of integrating NYC.ID.
Will a user's Google Translate preferences within my application persist to NYC.ID?
Yes, if your application includes NYC.gov in its domain name.
What agencies can login using the NYC Employees button?
The following mayoral and non-mayoral agencies can login using the NYC Employees button.
| Agency Acronym | Agency Name | Mayoral? |
|---|---|---|
| ACS | Administration for Children's Services | Y |
| Actuary | Office of the Actuary | Y |
| BBP | Brooklyn Bridge Park | |
| BIC | Business Integrity Commission | Y |
| BOC | BOard of CORRECTIONS | N |
| BOE | Board of Elections | N |
| BPL | Brooklyn Public Library | N |
| BRONXBP | Bronx Borough President | N |
| BRONXDA (BXDA) | District Attorney, Bronx | N |
| BRONXPA | Public Administrator/Bronx | N |
| BROOKLYNBP | Brooklyn Borough President | N |
| BROOKLYNDA (KCDA) | District Attorney, Brooklyn (Kings) | N |
| BROOKLYNPA | Public Administrator/Brooklyn | N |
| CC | City Council | N |
| CCHR | Human Rights Commission | Y |
| CCRB | Civilian Complaint Review Board | Y |
| CFB | Campaign Finance Board | N |
| CityClerk | Office of the City Clerk | N |
| CityHall/OOM/MOC/ACP/CJC | Office of the Mayor (plus Assigned Counsel Plan, Contracts, Criminal Justice Coordinator) | Y |
| CJA | Criminal Justice Agency (non-profit) | N |
| COIB | Conflicts of Interest Board | Y |
| CommunityBoards | Community Boards | N |
| Comptroller | Office of the Comptroller | N |
| CULTURE | Dept. of Cultural Affairs | Y |
| CUNY | City University of New York | N |
| DANY | District Attorney, Manhattan (New York) | N |
| DCA | Dept. of Consumer Affairs | Y |
| DCAS | Dept. of Citywide Administrative Services | Y |
| DCJS | NYS Division of Criminal Justice Services | N |
| DCP (Planning) | Dept. of City Planning | Y |
| DDC | Dept. of Design and Construction | Y |
| DEP | Dept. of Environmental Protection | Y |
| DFTA | Dept. for the Aging | Y |
| DHS | Dept. of Homeless Services | Y |
| DJJ | Dept. of Juvenile Justice(now ACS) | Y |
| DOB | Dept. of Buildings | Y |
| DOC | Dept. of Correction/Board of Correction | Y |
| DOED | Dept. of Education | Y |
| DOF | Dept. of Finance | Y |
| DOHMH | Dept. of Health and Mental Health | Y |
| DOI | Dept. of Investigation | Y |
| DOITT | Dept. of Information Technology &Telecommunications | Y |
| DOP | Dept. of Probation | Y |
| DORIS (Records) | Dept. of Records and Info. Services (DORIS) | Y |
| DOT | Dept. of Transportation | Y |
| DPR (Parks) | Dept. of Parks and Recreation | Y |
| DSNY | Dept. of Sanitation | Y |
| DVS | Department of Veteran Services | Y |
| DYCD | Dept. of Youth and Community Development | Y |
| EDC | Economic Development Corp. | N |
| EEPC | Equal Employment Practices Commission | N |
| FDNY | Fire Dept. | Y |
| FILM (MOFTB)DOITT | Mayor's Office of Film, Theatre, and Broadcasting | Y |
| FISA | Financial Information Services Agency | N |
| FJC | Family Justice Center | Y |
| HHC | Health and Hospitals Corp. (Central Office) | N |
| HPD | Dept. of Housing Preservation & Development | Y |
| HRA | Human Resources Administration | Y |
| IBO | Independent Budget Office | N |
| LAS | Legal Aid Society | N |
| LAW | Law Dept. (Corporation Counsel) | Y |
| LMCCC | Lower Manhattan Construction Command Center | N |
| LPC | Landmarks Preservation Commission | Y |
| ManhattanBP | Manhattan Borough President | N |
| NYCCSC | City Civil Service Commission | Y |
| NYCERS | NYC Employees Retirement System | N |
| NYCHA | NYC Housing Authority | N |
| NYCountyPA | Public Administrator/Manhattan | N |
| NYPD | Police Dept. | Y |
| NYPD PensionFund | Police Pension Fund | N |
| NYPL | New York Public Library | N |
| OATA (Tax Commission; Tax Tribunal | Office of Administrative Tax Appeals | Y |
| OATH | Office of Administrative Trials and Hearings | Y |
| OCA | Office of Court Administration (State) | N |
| OCB | Office of Collective Bargaining | Y |
| OCME | Office of Chief Medical Examiner | Y |
| OEM | Office of Emergency Management | Y |
| OLR | Office of Labor Relations | Y |
| OMB | Office of Management and Budget | Y |
| OPA | Office of Payroll Administration | Y |
| QCDA | District Attorney, Queens | N |
| QPL | Queens Public Library | N |
| QUEENSBP | Queens Borough President | N |
| QUEENSPA | Public Administrator/Queens | N |
| RDCA (SIDA) | District Attorney, Staten Island (Richmond) | N |
| SBS | Dept. of Business Services (SBS) | Y |
| SCA | School Construction Authority | N |
| SchoolInvestigation | Special Commissioner of Invest. for NYC School District | Y |
| SNP | Special Narcotics Prosecutor's Office | N |
| STATENISLANDBP | Staten Island Borough President | N |
| STATENISLANDPA | Public Administrator/Staten Island | N |
| TLC | Taxi and Limousine Commission | Y |
| TRS | Teachers' Retirement System | N |
| CSBM | Community School Board Members | N |
| ELECTIONS | Board of Elections/Canvassers | N |
| PublicAdvocate | Public Advocate's Office | N |