Official websites use .gov
A .gov website belongs to an official government organization in the United States.
Contact NYC government
Emergency services
Contact 911 for fire, police, or medical emergencies.
Phone
Dial 911
Available 24/7
Interpretation available for most languages
Text message
Enter 911 in the "to" field of an SMS message.
Calling is the best way to contact 911. Only text 911 if you can’t call.
Available 24/7
Available in English and Spanish only
Non-emergency services
Contact 311 to get information about city government or to report problems that aren’t emergencies.
Phone
Dial 311 from anywhere in the five boroughs.
Dial 212-NEW-YORK (212-639-9675) if you’re:
- Not in New York City
- Using a Voice over Internet Protocol (VoIP) provider
- Using 711 or a teletypewriter (TTY) service
- Using a Video Relay Service (VRS)
Available 24/7
Interpretation available for most languages
Text message
Enter 311-692 in the “to” field of an SMS message.
Available 24/7
Translation available for several languages
Mayor Eric Adams
Contact the Office of the Mayor.
By mail
Send mail to:
Mayor Eric Adams
City Hall
New York, NY 10007
Agency directory
Contact leaders of government agencies and elected officials.
Website feedback
Give feedback on your experience using nyc.gov.
Social media
Follow official NYC government social media profiles.
Mobile apps
Find a list of official NYC government mobile applications.
Newsletters
Subscribe to NYC government email newsletters.