March 20, 2024

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City to Issue 2,400 Water Shutoff Notices to Chronically-Delinquent Customers Who Owe Total of $102 Million in Unpaid Water Bills

Customers Failed to Take Advantage of Water Bill Amnesty Program, Which Brought In $105 Million and Saved More Than 100,000 New Yorkers $22 Million in Interest

NEW YORK— New York City Mayor Eric Adams and New York City Department of Environmental Protection (DEP) Commissioner Rohit T. Aggarwala today announced that the city has initiated the next phase of its expanded collection enforcement actions against approximately 2,400 chronically-delinquent water service accounts that owe the city a total of $102 million. As part of the effort, DEP will send out ‘Water Shutoff Notices’ to these customers, informing them that water service to their property could be shut off unless the entire owed amount is paid or they enter into a payment agreement within the next 15 days. This enforcement action is targeted towards commercial properties, including hotels, office buildings, and retail spaces, as well as one-to-three family homes that have not responded to any of DEP’s extensive outreach efforts over the past year. Earlier this year, DEP sent out ‘Water Shutoff Warning’ letters, which resulted in the agency recouping more than $3 million dollars from more than 400 overdue accounts.

Read the full Mayoral Press Release.