Learn how to confirm receipt of a payment in PASSPort. This task is also known as completing the subcontractor payment validation.
Note: Subcontractors must validate the payment within 14 days of receipt or the task will be escalated to the Agency to validate on behalf of the subcontractor.
The steps below can be completed by subcontractor users provisioned with the roles:
The Subcontractor Payment page opens.
Click/tap or press the enter key on a question to display the answer.
Why didn't I receive the notification to complete the payment validation task?
If you did not receive a PASSPort notification to confirm a recorded payment made to you, it is possible the prime vendor has not submitted the payment for validation. In this case, connect with your prime vendor directly.
If a payment was recorded and submitted for validation, be sure your organization has at least one vendor contact in PASSPort with a relevant user profile assigned: Vendor Admin, Vendor Procurement L1/L2, Vendor Financials L1/L2.
Received a notification to complete the subcontractor payment validation task, but the task is missing. Where is the task?
If the payment validation task is not completed by the subcontractor within 14 days, PASSPort escalates the task to the Agency to confirm and validate the payment on behalf of the subcontractor.