Residents

Photo of mother and son.

If you’re a NYCHA resident, here’s everything you need to know, from how to pay your rent and parking fees to getting repairs done in your apartment. Use the tabs above and check back often for new resources, announcements, and updates.

Self-Service

NYCHA Applicants and Tenants can view their information and complete certain transactions online, anytime – 24 hours a day, 7 days a week.

Log on to NYCHA's Self Service Portal

Residents Policies and Procedures

For the safety and well-being of everyone in the NYCHA community, policies have been instituted that all residents must follow. The full details of these polices are contained in your lease. Learn more about these policies.