Disability Access at Commission Facilities

The Commission is committed to ensuring that people with disabilities have full access to our facilities, programs, and services. If you have questions about these services or need assistance securing an accommodation, please contact our Disability Services Facilitator (DSF). The Commission's DSF works to ensure that the Commission complies with and carries out its responsibilities under the Americans with Disability Act and other federal, state, and local laws and regulations concerning accessibility for persons with disabilities.

Accessibility While Filing Complaints

• The Commission's central office at 22 Reade Street in Manhattan, where intakes occur, has accessible accessible elevators, automatic door openers, and signage.
• ASL interpretation, captioning services, and other assistive technologies are available upon request. We encourage people to make those requests when scheduling their intake.
• One conference room at 22 Reade Street is equipped with an Ampetronic hearing loop.
• Commission staff may conduct intake appointments over the phone or through video conference for individuals who are unable to meet in-person.

Accessiblity Services at Commission Events

• Event locations have accessible entrances.
• ASL interpretation, captioning services, and other assistive technologies are available upon request.
• Accessible seating is provided.

Project Equal Access 

Project Equal Access is an initiative under the Commission’s Law Enforcement Bureau, which works closely with housing providers, businesses, employers, and other entities to ensure compliance with the NYC Human Rights Law. If you need assistance securing a reasonable accommodation, visit Project Equal Access. 

5-Year Accessibility Plan

Local Law 12 of 2023, codified as NYC Administrative Code § 23-1004, requires every agency to develop and implement a plan that includes the steps it is currently taking and will be taking over the next 5 years to ensure that the agency’s workplace, services, programs, and activities are accessible to and accommodating and inclusive of persons with disabilities.

View Commission's 5-Year Accessibility Plan