Staten Island Ferry
NYC DOT operates the Staten Island Ferry, providing free service between Staten Island and Lower Manhattan every day of the week, year-round.
Staten Island Ferry Links:
Contact Us
- Submit Staten Island Ferry complaints to NYC311
- Contact Staten Island Ferry online
- Call the Passenger Service Office at 212.839.3061
Reasonable Accommodation Requests from the Public
NYC DOT’s policy is to comply with all applicable laws. This includes, but is not limited to, the American’s with Disabilities Act (ADA) and the Rehabilitation Act.
Please submit your request online if you need assistance to take part in our programs or services. You may also reach out to the ADA Coordinator/Disability Service Facilitator:
By mail: | Edmund Asiedu, ADA Coordinator & Disability Service Facilitator NYC Department of Transportation 55 Water Street, 9th Floor New York, NY 10041 Tel: 929-441-9658 Email: accessibility@dot.nyc.gov |
Title VI, Civil Rights, Discrimination Complaints
NYC DOT is committed to compliance with all Civil Rights regulations. Persons who believe they have been discriminated against (i.e. excluded from participation in, denied the benefits of, or access to, NYC DOT programs or services) on the basis of race, color, national origin, sex, age, disability, or income status have the right to file a complaint. Discrimination complaints can be filed online or by mail. You may also contact 311. Your complaint must be submitted within 180 days of the alleged discrimination.
To file a complaint by mail: | NYC Department of Transportation Office of the Commissioner Attn: Customer Complaint Representative 1 Ferry Terminal Drive Staten Island, NY 10301 |
Download the Title VI notice:
- NYC DOT Civil Rights Complaint Procedure
- NYC DOT بإدارة إجراء شكوى الحقوق المدنية
- NYC DOT নাগরিক অধিকার অভিযোগের প্রক্রিয়া
- Procédure de réclamation relative aux droits civiques du NYC DOT
- Pwosedi pou Plent Dwa Sivik nan NYC DOT
- NYC DOT 민권 이의 제기 절차
- Procedura składania skarg dotyczących praw obywatelskich do NYC DOT
- Процедура подачи жалобы о нарушении гражданских прав в NYC DOT
- Procedimiento de quejas de derechos civiles de NYC DOT
- NYC DOT 民權投訴 程序
- سے متعلق شکایت کا طریقہ شہری حقوق NYC DOT
- NYC DOT ציווילע רעכטן קלאגע פראצעדור