Federal Updates for Health and Human Service Providers

New York City is making available resources on federal developments, funding and related operational issues regarding COVID-19 for hospitals, other providers and human service and community-based organizations.

Resources for Hospitals, Behavioral Health, FQHC and Long-Term Care Providers

Resources for Human Service and Community-based Organizations

Note that these resources are focused on information emerging from federal sources. You can also find additional information and clinical guidance for providers from the NYC Department of Health and Mental Hygiene, and information for nonprofits specific to contracting with New York City.

New resources will be added here as they become available. If you have any questions or thoughts on future resources that would be helpful, please send them to COVIDProviderSupport@cityhall.nyc.gov. Note that questions and input will be used to inform development of future resources and you may not receive an individual response.

Resources for Hospitals, Behavioral Health, FQHC and Long-Term Care Providers

The following resources are available to hospitals, behavioral health, FQHC and long-term care providers to support their response to COVID-19. New resources will be added here as they become available.

Funding and Financial Sustainability

• Access Guide for Community Providers Seeking Provider Relief Funding: This document provides an overview of the Provider Relief Fund Phase 3 General Distribution and application process, as well as the Provider Relief Fund reporting requirements.
• Provider Relief Fund FAQs: This document provides responses to questions that NYC community providers have asked regarding the Provider Relief Fund Phase 3 General Distribution and Provider Relief Fund reporting requirements.
• Provider Relief Fund Webinar: This slide deck provides an overview of the Provider Relief Fund Phase 3 General Distribution and Provider Relief Fund reporting requirements. Additionally, a recording of the webinar is also available.
• Access Guide for Behavioral Health Providers Seeking Provider Relief Funding: This document provides an overview for Behavioral Health providers seeking Provider Relief Funding specifically from the HHS Allocation to Medicaid Providers; this resource includes details on the funding allocation, eligibility requirements, and application process.
• Compliance Principles for Federal CARES Act Provider Relief Fund: This document provides best practices to support compliance with attestation requirements and terms & conditions for the CARES Act Provider Relief Fund.
• Federal Funding Checklist for Small Provider Practices: This checklist highlights key considerations for obtaining and managing federal funding relief for small, for-profit provider practices.
• Federal Funding Checklist for Long-term Care Providers: This checklist highlights key considerations for obtaining and managing federal funding relief for long-term care providers.
• Federal Funding Checklist for Federally Qualified Health Centers (FQHCs): This checklist highlights key considerations for obtaining and managing federal funding relief for FQHCs.
• Federal Funding Checklist for Behavioral Health Providers: This checklist highlights key considerations for obtaining and managing federal funding relief for Behavioral Health Providers.
• Federal Funding Checklist for Hospitals: This checklist highlights key considerations for obtaining and managing federal funding relief for hospitals.

Federal and State Regulatory Guidance

• Regulatory Flexibilities for Federally Qualified Health Centers (FQHCs): This presentation provides a summary of regulatory flexibilities that FQHCs can utilize during COVID-19, including workforce, telehealth, sites of care and administrative flexibilities.
• Regulatory Flexibilities for Long-term Care Providers: This presentation provides a summary of regulatory flexibilities that long-term Care providers can utilize during COVID-19, including workforce, telehealth, sites of care and administrative flexibilities.
• Regulatory Flexibilities for Behavioral Health Providers: This presentation provides a summary of regulatory flexibilities that Behavioral Health providers can utilize during COVID-19, including locational, workforce and administrative flexibilities.
• Regulatory Flexibilities for Hospitals: This webinar provides a summary of regulatory flexibilities that hospitals can utilize during COVID-19, including workforce, locational, and administrative flexibilities.

Operational Guidance

• Recovery Playbook for Hospitals: Planning for Resuming Elective, Non-Emergent & Other Services: This resource provides high-level guidance to hospitals on navigating COVID-19 recovery and reopening issues, including recommendations for developing a reopening plan, building capacity for ongoing COVID management, and ensuring financial sustainability.

Other Resources

• Overview of Telehealth Guidance for Providers: This resource provides an overview of temporary telehealth coverage and reimbursement flexibilities for healthcare providers along with action steps to stand up telehealth programs.
• Telehealth Frequently Asked Questions (FAQ): This resource includes FAQs about telehealth, including new flexibilities within Medicaid, Medicare and commercial plans; funding opportunities for telehealth; and, strategic considerations for scaling telehealth programs.

Resources for Human Service and Community-based Organizations

The following resources are available to human service and community-based organizations to support their response to COVID-19. New resources will be added here as they become available.

Funding and Financial Sustainability

• Federal Funding Checklist for Human Service and Community-based Organizations: This checklist highlights key considerations for obtaining and managing federal funding relief for human service and community-based organizations.