Contractor Tools

The Department for the Aging’s (NYC Aging) performance standards and manuals are tools for contractors. These documents contain instructions and outline the NYC Aging’s expectations for the quality and delivery of services.

Standards

• General (for all programs)
• Caregiver Program Standards and Program Definitions
• Case Management
• Elder Justice Program
• Geriatric Mental Health Standards
• Home Care Standards
• Home Delivered Meals Standards
• Legal Assistance to Older New Yorkers
• New York City Food
• Older Adult Centers
• Social Adult Day Service Standards
• Transportation Services

Manuals

• Fiscal Management
  

This spring, NYC Aging is offering Provider Training and Capacity Building courses to our contracted partners. Learn more about available courses.