Health Insurance Assistance

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A female health insurance expert talks on the phone with a caller while sitting at her desk.
Health insurance experts answer questions about Medicare.

If you have questions about Medicare and which plan is the right fit for you, call the Department for the Aging’s Health Insurance Information, Counseling, and Assistance Program (HIICAP) to speak with a trained expert. HIICAP is a completely free resource to educate Medicare beneficiaries about:

  • Medicare Part A and Part B plans
  • Medicare Part D prescription drug plans and the Elderly Pharmaceutical Insurance Coverage program (EPIC)
  • Medicare Advantage (Part C)
  • Medigap insurance to supplement Original Medicare
  • How Medicare works with retiree coverage
  • Medicare Savings Programs and Low-Income Subsidy to help pay costs

Download a list of HIICAP sites or call Aging Connect at 212-244-6469 for more information.

Resources

A Complete Guide to the New HIICAP Guidebook:

All New York City residents who qualify are eligible to access the NYC Cares Initiative through NYC Health + Hospitals which provides low or no-cost primary health care. This program is for New Yorkers who cannot afford health insurance and provides health care access at low or-no cost regardless of age or citizenship status. More information can be found here or at 311.