City Resources for Asylum Seekers
This website was last updated on 01/02/2025 and will be updated regularly with information as we expand the capacity for appointments and services.
If you recently arrived in New York City and are seeking asylum, the following City resources are available.
Update: Please note that services hosted at 520 W 49th Street have moved. See below for more information.
Asylum Seeker 24/7 Arrival Center
If you are a recently arrived asylum seeker and need to be connected to shelter services, please go to the Roosevelt Hotel 45 E 45th St, New York, NY, 10017.
Information And Services Include:
- Healthcare services and referrals
- Health insurance enrollment
- School enrollment
- Mental health counseling
An additional 14 Asylum Seeker Resource Navigation Centers are now serving across the five boroughs, in an effort to continue supporting newly arrived individuals and families seeking asylum. Asylum seekers may visit the organizations listed below:
Bronx
Mercy Center
377 East 145th Street, 10454
322 East 149th Street, 8th Fl, 10451
Hours of Operation:
Monday Friday 8AM - 9PM,
Sat. 8:30 AM - 3 PM
Service: Case Management, Legal Support, English Classes, Workforce Development
Mexican Coalition
472 W 142 Street, Bronx, NY, 10031
Hours of Operation:
Monday 9 AM - 5 PM
Tuesday 9AM - 6 PM
Thursday 10 AM - 6:30 PM
Friday 10 AM - 7 PM
Saturday 9 AM - 5 PM
Service: Case Management, Food Pantry, English Classes
Brooklyn
Catholic Charities, Brooklyn
191 Joralemon St. Brooklyn, NY, 11201
Hours of Operation:
Monday -Friday 9 AM - 5 PM
Service: Mental Health Clinic, Food Pantry, Soup Kitchen
Parent Child-Relationship Association
947 57 Street, Brooklyn, NY, 11219
Hours of Operation:
Monday - Friday 9 AM – 5 PM
Service: Case Management, Mental Health, Workforce Development
Mixteca
245 23rd Street, 2nd Fl, Brooklyn, NY, 11215
Hours of Operation:
Wednesday - Friday 10 AM - 8 PM
Service: English Classes, Case Management, Mental Health
Mexican Coalition
138 Bay 20th St. Brooklyn, NY, 11214
Hours of Operation:
Monday 9 AM - 5 PM
Tuesday 9AM - 6 PM
Thursday 10 AM - 6:30 PM
Friday 10 AM - 7 PM
Saturday 9 AM - 5 PM
Service: Case Management, Food Pantry, English Classes, Mental Health Counseling
Manhattan
Aid for Aids
131 Varick St. Suite 1006, New York, NY 10013
Hours of Operation:
Tuesday – Thursday 10 AM - 1 PM
P.S. 20 - 166 Essex Street, New York, NY 10002
Hours of Operation:
Saturday 10 AM – 12 PM
Service: Case Management, English Classes, Information/Referrals & direct assistance
Mexican Coalition
463 W 142nd St, New York, NY 10031
Hours of Operation:
Tuesday & Friday 9AM - 5PM
Service: Case Management, Legal Support, English Classes, Referrals, Direct Assistance
International Child Program
34 W 134th St, New York, NY 10037
Hours of Operation:
Monday 11 AM – 3 PM
Tuesday 10 AM – 2 PM
Wednesday 2 PM - 5PM
Friday 1PM- 5PM
Service: Case Management, Direct Assistance, Language Services
Queens
Catholic Charities, Queens
St Pius V -10612 Liverpool St, Jamaica, NY 11435
Hours of Operation: M, W, & TH 8 AM - 2 PM
Resurrection Ascension- 85-25 61st Rd, Rego Park, NY 11374
Hours of Operation: T & F 9 AM - 2 PM
Service: Case Management, Workforce Development, Food Pantry
New Immigrant Community Empowerment (NICE)
71-29 Roosevelt Avenue, 2nd FL, Queens, NY 11373
Hours of Operation:
Monday – Friday 9 AM – 5 PM
Service: Workforce development, Case Management, Limited Meals
South Asian Council for Social Service
143-02 45th Ave, Flushing, NY 11355
Hours of Operation:
Monday & Tuesday 10 AM - 5:30 PM
Service: Case Management, Food & Pantry, Legal Support
Staten Island
La Colmena
774 Port Richmond Ave, Staten Island, NY 10302
Hours of Operation:
Monday - Friday 9 AM - 5PM
Service: Workforce Development, English Classes
La Colmena
88 Canal Street, Staten Island, NY 10304
Hours of Operation:
Monday - Friday 9 AM - 5PM
Service: Morning Meals, Domestic Violence Group, Workforce Development
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General Information
Click or press the enter key to expand a dropdown.
All immigrants can get medical care in New York City, regardless of immigration status or ability to pay. You
can get low-cost medical care, with or without insurance, through NYC Health + Hospitals (H+H). H+H can
provide emergency care, basic health care, check-ups, immunizations, and more for people of all ages. For
all NYC Health + Hospitals, please call (718) 387-6407 to be directed to the center nearest to you.
Enroll Your Child In School
In NYC, your child has a right to K-12 education, regardless of immigration status. Family Welcome Centers
serve NYC families all year round with enrollment and admissions. For support, please visit one of the
back-to-school sites below, Monday through Thursday, 8am – 5pm, and on Friday, 8am - 3pm. For more information visit
the enrollment page on the NYC Schools website.
Family Welcome Center Locations
Districts Served |
Family Welcome Center Location |
Bronx |
Serving Districts 7, 9, 10 |
Fordham Family Welcome Center
1 Fordham Plaza
7th Floor
Bronx, NY 10458
Email: FordhamFWC@schools.nyc.gov
Phone: 718-329-8050
Director: Antoinette Mitchell
|
Serving District 7 |
District 7 Resource Center
501 Courtlandt Avenue
Room 106
Bronx, NY 10451
Supervisor: Nyeema Byrnes James
|
Serving Districts 8, 11, 12 |
Zerega Family Welcome Center
1230 Zerega Avenue
Room 24
Bronx, NY 10462
Email: ZeregaFWC@schools.nyc.gov
Phone: 718-828-7546
Director: Stefania Zivan Skintej
|
Brooklyn |
Serving Districts 13, 14, 15, 16 |
Park Place Family Welcome Center*
355 Park
Place
Brooklyn, NY 11238
Email: ParkPlaceFWC@schools.nyc.gov
Phone: 718-623-5069
Director: Desiree Sandoval
|
Serving Districts 19, 23, 32 |
St. Marks Family Welcome Center
1665 St. Marks Place
Room 116
Brooklyn,
NY 11233
Email: StMarksFWC@schools.nyc.gov
Phone: 718-240-3598
Director: Khalish Gabriel
|
Serving Districts 17, 18, 22 |
Ocean Family Welcome Center
1780 Ocean Avenue
3rd Floor
Brooklyn, NY
11230
Email: OceanFWC@schools.nyc.gov
Phone: 718-758-7744
Director: Elisha Carlos
|
Serving Districts 20, 21 |
89th Street Family Welcome Center
415 89th Street
5th Floor
Brooklyn, NY
11209
Email: 89thFWC@schools.nyc.gov
Phone: 718-759-3900
Director: Stamatis Chasabenis
|
Manhattan |
Serving Districts 1, 2, 4 |
333 7th Avenue Family Welcome Center
333 Seventh Avenue
12th Floor
Room
1211
New
York, NY 10001
Email: 333FWC@schools.nyc.gov
Phone: 917-339-1763
Director: Vanessa Rivera
|
Serving District 1 |
District 1 Family Resource Center
166 Essex Street
New York, NY 10002
Contact: See 333 Seventh Avenue
|
Serving Districts 3, 5, 6 |
123 Morningside Family Welcome Center
123 Morningside Drive Street
Room
235
New
York, NY 10007
Email: 125FWC@schools.nyc.gov
Phone: 212-342-8301
Director: Sarah Maiolo
|
Serving District 6 |
George Washington Educational Campus - Satellite Site
549 Audubon Avenue
New York,
NY 10040
Supervisor: Nyeema Byrnes James
|
Queens |
Serving Districts 27, 28, 29 |
Sutphin Family Welcome Center
90-27 Sutphin Boulevard
1st Floor
Jamaica,
NY 11435
Email: SutphinFWC@schools.nyc.gov
Phone: 718-557-2786
Director: Stewart Jamieson
|
Serving Districts 25, 26 |
Linden Family Welcome Center
30-48 Linden Place
2nd Floor
Flushing, NY
11354
Email: LindenFWC@schools.nyc.gov
Phone: 718-281-3452
Director: Kimberly Castrill
|
Serving Districts 24, 30 |
Queens Plaza North Family Welcome Center
28-11 Queens Plaza North
3rd
Floor
Flushing, NY 11354
Email: QueensPlazaNFWC@schools.nyc.gov
Phone: 718-391-6270
Director: Katia Gil
|
Serving District 31 |
Petrides Family Welcome Center
715 Ocean Terrace
Building A
Staten
Island, NY
10301
Email: PetridesFWC@schools.nyc.gov
Phone: 718-420-5654
Director: Paul Helfman
|
*Please Note: Our Park Place Family Welcome Center is not yet fully
accessible.
For students and guardians who have physical accessibility needs, there are two options. You can either
Request
remote support or
Schedule an in-person appointment at the following alternate location: P.S. 009K, 80
Underhill
Avenue, Room 134, Brooklyn, NY 11238.
To make a remote or in-person appointment at the alternate location, call 718-623-5069 or email
ParkPlaceFWC@schools.nyc.gov.
Additionally, please note that the accessible entrance to P.S. 009K is not the same as the main
entrance; the
accessible entrance is located on Bergen Street.
Child Care and Early Education
New York City offers free and affordable child care through these organizations:
Please Note: Some of the child care options below require the child(ren) to
have a satisfactory immigration status and must include copies of immigration documents as part of the
application. All NYC child care providers require children to
receive certain vaccinations.
Administration for Children's Services (ACS)
ACS offers low-income vouchers that can be used to cover the cost of child care at a provider of the family's choice. Vouchers may
also be used to pay approved relatives, neighbors, or friends for care. These providers serve:
- Children six weeks to 13 years old (or to 19 years old for children with disabilities).
- Available year-round, and up to 24 hours a day.
- Eligibility is based on the family's income and an approved reason for needing child care (see
below for more details).
- Each child in need of child care must have a required immigration status to
qualify.
- Families should apply through MyCity (NYC.GOV/ChildCare).
New York City Public Schools (NYCPS)
NYCPS' Birth-Five Programs are offered in a variety of settings including center-based (NYC Early Education
Centers or NYCEECs), home-based (Family Child Care or FCCs), and school based (District schools and PreK
centers).
- Infant
and Toddler Extended Day and Year
- Free or low-cost child care for children six weeks to three-years-old (who are not yet
age-eligible
for
3K).
- Programs run up to 10 hours per day, year-round.
- Eligibility is based on the family's income and an approved reason for needing child care
(see
below for more details).
- Each child in need of child care must have a required immigration status to
qualify.
- Families should apply through MyCity (NYC.GOV/ChildCare) or find a program through NYC
MySchools and contact them directly for help applying.
- 3-K and Pre-K (pre-kindergarten) Extended Day and Year
- Free or low-cost child care is available in the calendar year the child turns three or four
years old.
- Programs run up to 10 hours per day, year-round.
- Eligibility is based on the family's income and an approved reason for needing child care
(see
below for more details).
- Each child in need of child care must have a required immigration status to
qualify.
- Families should apply through MyCity (NYC.GOV/ChildCare) or find a program through NYC
MySchools and contact them directly for help applying.
- 3-K and Pre-K (pre-kindergarten) School Day and Year
- Free child care that is available in the calendar year the child turns three or four years old.
- Programs run up to 6 hours and 20 minutes per day, September to June.
- A child/children can enroll regardless of their immigration status.
- Families should apply through NYC MySchools.
Early Head Start and Head Start
Early Head Start and Head
Start
providers offer free learning and social/emotional development services to children ages birth
to
age five. Additionally, some providers offer services for pregnant parents.
Eligibility criteria for children includes:
- Children from low-income families or
- Children living in temporary housing or
- Children in foster care or
- Children from families receiving public assistance (TANF, SSI, or SNAP)
A child/children can enroll regardless of their immigration status.
Some Early Head Start and Head Start providers are affiliated with NYC Public Schools and these providers only serve children ages 2-5 years old in centers only.
Find all of New York City's Early Head Start or Head Start Program by visiting the Office of Head Start website and then
contact a
program directly to apply.
Important for Parents
Applying for these types of childcares will not have an impact on any pending immigration applications (resident
alien, asylum, citizenship, etc.). Parents will NOT be asked for immigration status for themselves or anyone
else in the household other than the child(ren) in need of childcare.
For the types of childcares that require satisfactory immigration status, each child needing childcare, a
copy of one of the following is required as proof of immigration status: US Birth Certificate, US Passport
Form, Naturalization Certificate, Alien Registration Card including Permanent Resident or Green Card, FS-240
(Report of Birth Abroad of U.S. Citizen), or any other authoritative document demonstrating immigration
status.
Childcare programs enrolling children who are homeless or living in temporary housing, including families
arriving from another state or country, should allow those children to attend for up to 30 days while their
families work to obtain documentation of immunization or if the child has received at least the first dose
in the required immunization series.
To help a family find a medical provider or learn more about New York City's vaccination requirements visit
nyc.gov/health or call 311. Immunization appointments for children of all ages can be scheduled through NYC
H+H by calling 844-NYC-4NYC or nyc.gov/hhc, for children ages 4 and older through the Department of Health
here, and parents can locate a federally-qualified health center in NYC here.
Early childhood education programs contracted with NYC Public Schools should refer to the birth-to-five
handbook for additional guidance on supporting families in temporary housing in meeting vaccination
requirements.
Center-based programs or Home-based providers that are licensed by NYC Department of Health or New York
State Office of Children and Family Services (OCFS) to provide child care must be approved by ACS in order
to enroll children with a voucher. Informal providers (friend, relative, or neighbor) must be approved to
provide subsidized in-home or family child care in a residence. Informal providers must also register with
ACS to enroll children with a voucher. More information about the application and approval process can be
found here.
|
ACS Low Income Vouchers |
NYC Public Schools:
3-K and Pre-K School Day and Year |
NYC Public Schools:
Infant, Toddler, and 3-K and Pre-K Extended Day and Year |
Early Head Start and Head Start |
What age children can enroll? |
Six weeks to thirteen years old (up to 19 for children with special needs) |
Children turning three (for 3-K) or four (Pre-K) by December 31st |
Children six weeks to five years old |
Early Head Start: Birth through three years old. Some providers support pregnant parents.
Head Start: three to five years old NYCPS providers serve two to five years |
What immigration status is needed to attend? |
Children must have documentation of satisfactory immigration status |
No immigration status required |
Children must have documentation of satisfactory immigration status |
No immigration status required |
Where are the providers located? |
Center-based, family child care (home based), or an approved family and friend that accepts vouchers. |
Center based, family child-care, and school-based (District schools and Pre-K Centers) |
Center based, family child-care, and school-based (District schools and Pre-K Centers) |
Center based organizations or family child care. NYCPS programs center-based only. |
When is this provider available? |
Full year |
Follows the public-school calendar (September – June) |
Full year |
Full year |
What are the hours of operation? |
Hours vary based on setting and can include non-traditional hours. |
School day schedule (8am to 3pm), Monday - Friday |
Typical hours are 8am to 6pm, Monday - Friday |
Typical hours are 8 hours per day, Monday - Friday |
How can families apply? |
NYC.gov/ChildCare |
MySchools.nyc |
MySchools.nyc and contact a provider to apply OR apply at NYC.gov/ChildCare |
Office of Head Start
Or visit MySchools.nyc to find providers affiliated with NYCPS and contact them to apply. |