It is NYCHA’s policy to take reasonable steps to ensure Limited English Proficient (LEP) individuals may effectively participate in and benefit from NYCHA programs and activities in compliance with the United States Department of Housing and Urban Development (HUD) notice entitled "Final Guidance to Federal Financial Assistance Recipients Regarding Title VI Prohibition Against National Origin Discrimination Affecting Limited English Proficient (LEP) Persons," published on January 22, 2007, at 72 Federal Register 2732.
This Standard Procedure explains how the New York City Housing Authority (NYCHA) provides language assistance services to Limited English Proficient (LEP) persons. These services are designed to promote the meaningful access of LEP persons to NYCHA programs and activities.