Equal Opportunity Employer/Program

EO-WIOA Mission

The EO-WIOA unit is responsible for ensuring that each WIOA funded program is carried out in accordance with the federal Workforce Innovation and Opportunity Act (2014) and 29 CFR Parts 37 & 38, with respect to providing initial and continuing notice; providing universal access to all WIOA funded programs and activities; fully integrating services to persons with disabilities into the same services for non-disabled persons; and establishing a grievance process.

• City of New York Equal Employment Opportunity (EEO) Policy
• EEO Policy Addendum 2019
• NYC EEO Policy Handbook


• SBS EEO Complaint Process at a Glance


• Notice of Rights (English)
• Notice of Rights (Spanish)


• SBS WIOA Programmatic Grievance Procedures (English)
• SBS WIOA Programmatic Grievance Procedures (Spanish)


• SBS Reasonable Accommodation Policy (English)
• SBS Reasonable Accommodation Policy (Spanish)


• Equal Opportunity is the Law Poster (provided in fourteen languages)


• Services available through the Agency's Office of Disability Services

For more information, contact:

Equal Opportunity Officer
Director of Equal Opportunity/Workforce Innovation and Opportunity Act Unit
NYC Department of Small Business Services
1 Liberty Plaza, 11th Floor
New York, NY 10038

Telephone: (212) 513-6477
Fax: (212) 618-8899
TDD/TTY: (800) 662-1220

E-mail: EEOHELPDESK@SBS.NYC.GOV

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. Auxiliary aids and services are available upon request to individuals with disabilities.