The NYC TLC Online Appointment System has been updated to include a new service for Medallion Agents. The service is Agent Medallion Bulk Processing.
Agents will now be able to process 3-6 medallion transactions on one appointment. When you log into the Licensing and Standards Appointment Scheduling, using your Agent License no. A0…., and your Agent email address, you will list the medallion numbers you are making the appointment for in the vehicle license # tab.
To ensure your transactions are processed in a timely manner, prior to your appointment, please make sure your renewal payments are made in LARS, and all required documents are submitted at the time of the appointment. If your renewal payment is not made at the time of your appointment and/or you do not have all required documentation for the appointment, you will not be processed and you will be required to make another appointment.
The updated Agent Medallion Certification Form to be completed and submitted with your documents can be found below:
Agent Medallion Bulk Certification/Transfer Form
Medallion Renewals
Certifying a Medallion to a Vehicle
Vehicle Certification is the process that initially attaches a vehicle to a Medallion for the first time. Vehicle Transfer is the process to change the vehicle attached to the Medallion. During these processes, the vehicle is updated in TLC’s system and is registered with NYS DMV at the TLC. New plates are also issued if needed.
Click here to schedule an appointment at the TLC DMV office. When scheduling an appointment choose the Yellow Cab / Medallion Transaction option, then pick your preferred appointment date on the calendar. Once your appointment is scheduled, you will receive an appointment confirmation via email; you must bring the confirmation email to your appointment.
Scheduling your Long Island City Facility appointment
Anyone visiting our Long Island City facility for the following transactions are required to make an appointment to be assisted:
NOTE: When making an appointment, the telephone number used to make an appointment must match the telephone number on file with TLC. If it does not, your transaction will not be processed.
How to schedule your appointment
Step 1 – Go to our website and click on TLC Online
Step 2 – Click on the link to our Appointment Scheduling System
Step 2 – Select the Service Type
Step 3 – Select Date and Time
Step 4 – Contact details – complete all fields; click on agree to terms and conditions;
Step 5 – Click on Create Appointment (must verify images before the appointment)
NOTE: When making an appointment, the telephone number used to make an appointment must match the telephone number on file with TLC. If it does not, your transaction will not be processed.
Hack-up full inspection 7:00 AM - 4:00 PM
Hack-up re-inspection 7:00 AM - 4:00 PM
Used Car* full inspection 7:00 AM – 4:00 PM
Used Car* re-inspection 7:00 AM – 4:00 PM
Once the Yellow cab has been hacked up and passes inspection, the Medallion # will appear on the TLC website as active, the meter will be turned on, and the yellow cab will be authorized to operate.
Hardship Vehicle Retirement Extension
Yellow cabs must be removed 7 years after initial hack-up, but can be extended through a Hardship Vehicle Retirement Extension. Visit Hardship Vehicle Retirement Extension for more information.
Wheelchair Accessibility Requirements
The TLC created the Taxi Improvement Fund (TIF) to support medallion owners and drivers who purchase and drive accessible yellow cabs. In 2014 the Taxi and Limousine Commission (TLC) passed rules to create the Taxicab Improvement Fund (TIF). The fund was created as part of an overall strategy by the agency to increase the number of accessible taxicabs. The agency goal is for 50% of the yellow taxi fleet to be accessible by 2020. See Approved Vehicle List in Yellow Cab Hack-Up. Visit Taxi Improvement Fund for more information on signing up for and receiving TIF assistance.
Request a Medallion Ownership Verification
Taxicab Driver Bill of Rights
All fleets, agents, and taximeter shops must post the Driver Bill of Rights. The Bill of Rights consists of two posters: one poster relates to fleet drivers and the other to driver-owned-vehicle(DOV) drivers. All licensed agents, fleets, and meter shops must print, laminate or frame, and post the version(s) of the Bill of Rights most appropriate for their business (for example, agents must post both posters if they lease taxicabs on a daily or weekly basis and also lease medallions to DOVs).
The Bill of Rights must be printed and posted as follows:
Licensees not in compliance may be issued a summons and a fine up to $500. Any questions about posting the Bill of Rights should be directed to the TLC Driver Protection Unit at (718) 391-5539 or email at driverprotection@tlc.nyc.gov.
Vehicle Insurance Requirements