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Americans with Disability Act Notice of Rights
The New York City Commission on Human Rights does not discriminate on the basis of disability in the operation of its programs, services or activities. Pursuant to the American with Disabilities Act and the New York State and New York City Human Rights Laws, individuals with disabilities are entitled to reasonable accommodations necessary to enable them to participate in programs, services, and activities.
Anyone who needs a disability related accommodation in order to participate in a program or receive a service at the Commission (involving matters other than employment) is invited to make their needs and preferences with respect to accommodation known to us by contacting the Commission’s Disability Service Facilitator (DSF):
Anna Martinez
153-01 Jamaica Ave.
Jamaica, NY 11432
Voice Phone: (718) 657-5031
Email: armartinez@cchr.nyc.gov
NOTE: If you need to request a reasonable accommodation for a scheduled Commission event, please submit your request sufficiently in advance of the event so that we can accommodate you.
Commission employees seeking a reasonable accommodation should refer to Commission’s Acting EEO Officer, JoAnn Kamuf Ward. A grievance regarding employment practices should be made to the Commission’s EEO Officers in accordance with the City’s Equal Employment Opportunity Policy. If you are an applicant for employment at the Commission and seek a reasonable accommodation for the application process, please contact the Commission staff supervising the application process or to the Disability Service Facilitator listed above.
Grievance Procedure Under the Americans with Disabilities Act by Members of the Public
A grievance pursuant to the Americans with Disabilities Act, the New York State Human Rights Law and/or the New York City Human Rights Law by members of the public should be made to the Commission’s Disability Service Facilitator listed above.
Please submit any grievance in writing and include information including the name, address, and phone number of the aggrieved party, the location, date, and description of the problem. Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint, will be made available for persons with disabilities upon request. The grievance should be submitted by the grievant or their designee as soon as possible but no later than 60 calendar days after the alleged violation.
Within 15 calendar days after receipt of the grievance, the Disability Service Facilitator or their designee will contact the grievant or their designee to discuss the grievance and the possible resolutions. Within 15 calendar days of the meeting, the Disability Service Facilitator or their designee will respond in writing, and where appropriate, in format accessible to the grievant, such as large print, Braille, or audio tape. The response will explain the position of the Commission and offer options for resolution of the complaint.