Wellness Resources

Employee Assistance Unit

At DSNY, we care about our employees — they are the most valuable part of this organization.

Many people experience personal difficulties — either regularly or occasionally. Sometimes, despite their best efforts to handle these difficulties on their own, their problems may persist or get worse.

Our Employee Assistance Unit (EAU) can help you identify problems early and provide quick access to treatment services. Addressing and resolving your problems can have a huge impact on both your home and work life.

EAU is a free, voluntary, confidential counseling and referral service designed to help employees and their loved ones when experiencing personal problems.

Our Licensed Social Workers provide support to help you with:

• Stress, anxiety, and depression
• Financial problems
• Alcohol and substance abuse
• Relationship and family problems
• Grief and loss
• Anger management
• Traumatic events
• Addiction
• Eating disorders
• Parenting challenges

Assistance Is Confidential

Confidentiality is highly respected at the EAU. No information concerning the nature of the problem or specific treatment plan is revealed without client permission. Voluntary EAU involvement will not jeopardize your opportunities for promotion.

Free Services

Any employee (active or retired) or family member may reach out to us without a referral.

If outside treatment resources are needed, some of the costs may be covered by your health insurance. We will help you find an appropriate resource for your needs, within your budget.

Make an Appointment or Walk In!

Call (212) 437-4867 or email eau@dsny.nyc.gov to make an appointment.

We are available weekdays, 7:00 AM - 3:00 PM. Employees and family members may walk in during these hours.

We also offer after-hours services by appointment only.

We are located at:

44 Beaver Street, Room 420
New York, NY 10004

Need Immediate Assistance?

Resources other than EAU are available 24 hours per day, 7 days per week.

Call 888-NYC-WELL (888-692-9355) or text 988 for the Crisis Lifeline.

WorkWell NYC is an initiative from the Mayor's Office of Labor Relations (OLR) and the Department of Health and Mental Hygiene (DOHMH) designed to deliver innovative wellness solutions.