Emergency Transfer Program and Plan             

To qualify for an emergency transfer as a VAWA victim:

The tenant, an authorized household member, or an affiliated individual¹ must qualify as a victim under one of the following VAWA categories:

• Domestic Violence: Victim of a felony or misdemeanor crime of violence committed by a family member, current or former spouse or intimate partner, a person similarly situated to a spouse under New York’s domestic or family violence laws, or by a person against a victim protected under New York’s domestic or family violence laws.
• Dating Violence: Victim of violence committed by a person who is or has been in a social relationship of a romantic or intimate nature with the victim. The existence of such relationship is to be determined based on length and type of relationship and frequency of interaction between the persons involved in the relationship.
• Sexual Assault: Victim of any nonconsensual sexual act proscribed by Federal, tribal, or State law, including when the victim lacks the capacity to consent.
• Stalking: Victim of a course of conduct directed at a specific person that would cause a reasonable person to fear for his/her individual safety or the safety of others or suffer substantial emotional distress.

NOTE:

If a tenant requests an emergency transfer based on an incident involving an individual who is not a tenant or authorized household member, staff will review the request to determine whether the individual qualifies as an “affiliated individual” and whether the tenant qualifies for emergency transfer under VAWA.

A tenant, authorized household member, or affiliated individual, who meets any of the above definitions must also reasonably believe that he or she is threatened with imminent harm from further violence if he or she remains in his or her current apartment. This means the victim has reason to fear that if the victim does not receive a transfer the victim would suffer violence in the very near future.

Victims of sexual assault may also qualify if the sexual assault occurred on the premises of the property from which the tenant is seeking to transfer, and that assault happened within the 90-calendar-day period before submission of a transfer request form.

¹An Affiliated Individual is defined as a spouse; parent; brother; sister; child; or a person to whom the tenant stands in the place of a parent or guardian, i.e., a person in the tenant’s care, custody, or control.

NOTE:

The ability to request a transfer under VAWA is available regardless of sex, gender identity, or sexual orientation.

If the perpetrator and the victim are co-lessees, the perpetrator still resides in the NYCHA apartment, and the victim seeks an emergency transfer, Property Management staff must first inform the victim that he or she must initiate a process to bifurcate the lease. Property Management staff must provide the victim with NYCHA Form 040.683, VAWA: Victim Certification-HUD Form No. 5006, and advise him or her to submit the form with the transfer request. Property Management staff must submit any bifurcation documentation to FLD. See Section XXI., Compliance with Violence Against Women Act (VAWA), for information on bifurcation.

If the perpetrator is the sole lessee (sole signatory of the lease) and an authorized occupant seeks an emergency transfer under VAWA, the authorized occupant must first establish eligibility to succeed to the lease under Section XXI., Compliance with Violence Against Women Act (VAWA), and staff must initiate proceedings to terminate the tenancy of the perpetrator. If at least one authorized occupant has eligible immigration status, the family has 90 calendar days from the date of bifurcation to establish eligibility to succeed to the lease or to find alternative housing. See Section XXI., Compliance with Violence Against Women Act (VAWA), for information on this process. If no authorized occupants have eligible immigration status, the family is limited to 30 calendar days from the bifurcation to establish eligibility, unless the authorized household member-victim is a VAWA self-petitioner. See below for the rules regarding VAWA self- petitioners.

See Section XII.B., Eligibility for a Lease/Occupancy of a NYCHA Apartment, for information on establishing eligibility.

If the perpetrator is the sole lessee with eligible immigration status, an authorized occupant may qualify for eligible immigration status as a VAWA self-petitioner.

To apply as a VAWA self-petitioner, the authorized occupant must submit INS Form I-360, INS Form I-130, or INS Form 797 to Property Management.

If Property Management receives one of these forms from an authorized occupant, it must treat the individual as having satisfactory immigration status during the verification process.

• During this time, Property Management should not delay, deny, reduce, or terminate assistance to the authorized occupant and should proceed with transferring the lease to the authorized occupant if he or she is otherwise eligible.
• If the self-petitioner seeks an emergency transfer, Property Management must provide him or her with the emergency transfer application and advise him or her that he or she can only apply for a transfer once he or she is a lessee.
• If a self-petitioner has become a lessee and submits an emergency transfer request during the verification process, staff must process the emergency transfer request.

To verify the self-petitioner’s status, staff must initiate verification in the DHS SAVE system in accordance with HUD PIH 2017-02 (HA). Once Property Management has entered the requisite information into the SAVE system, staff must wait for a final determination from the SAVE system.

• If Property Management receives a final determination from the SAVE system denying the individual’s VAWA self-petition, Property Management must cancel the bifurcation, cancel or deny the emergency transfer request, if applicable, and notify the self-petitioner.
• If Property Management receives a final determination granting the self-petition, Property Management must proceed with processing any outstanding requests.

To establish eligibility for a VAWA emergency transfer, the tenant, authorized household member, or affiliated individual must submit a completed NYCHA Form 040.923, Emergency Transfer Request Form: VAWA Victim, including the signed certification establishing that the tenant, authorized household member, or affiliated individual meets the above eligibility standard. The  form can be submitted online using NYCHA’s Self-Service Portal , or to the Property Management office.

If a tenant submits a completed, signed Emergency Transfer Request Form for VAWA Victims, NYCHA cannot require the tenant to submit additional third-party documentation. See the third party documentation requirement exceptions listed below. Tenants may submit additional third-party documentation if they choose, but it is their option.

Exception: Third party documentation is required in three situations: (i) If a tenant submits an emergency transfer request and certification with conflicting information, (ii) if a tenant submits documentation that conflicts with existing information NYCHA already has, or reliable information NYCHA regularly receives, such as police reports or surveillance footage, or (iii) if NYCHA receives cross-complaints: requests from two or more members of a household, each claiming to be a victim and naming one or more of the other petitioning household members as the perpetrator. See Section VI.A.7.d.(3), Conflicting Information and Cross-Complaints, below for more information on processing cross-complaints.

If a tenant visits the Property Management office and requests an emergency transfer under VAWA, Property Management staff gives the tenant NYCHA Form 040.923, Emergency Transfer Request Form: VAWA Victim, generated under the case record in Siebel to record the request. The “Requested For” field, identifying the person making the request, must be indicated on the document tracking record. A sample form is also available online on NYCHA’s website under the “Residents” section.

To initiate a VAWA transfer request:

• The tenant can complete NYCHA Form 040.923, Emergency Transfer Request Form: VAWA Victim, either using NYCHA’s Self-Service Portal or by submitting a hard copy to Property Management.
• If the VAWA form is submitted to Property Management, they will immediately create the Emergency Transfer Service Request in Siebel and upload the emergency transfer request form. If the tenant submits any additional documents these must also be uploaded to Siebel as per the current transfer process procedure. This includes any bifurcation documentation, if applicable.                                      

Property Management staff must review and forward the request to the FLD Department within 2 business days from when the tenant submits the request. They must ensure that all the required information is included on the Service Request. The case will automatically be flagged as sensitive in Siebel

• If the VAWA transfer form is filled out on NYCHA’s Self-Service Portal, and the emergency transfer request is submitted online the system will forward it to the ATAD Department (FLD) for review. The case will automatically be flagged as sensitive in Siebel.
• If there are issues regarding the family composition or the status of the tenancy due to a termination of tenancy or warrant of eviction being issued, a note is made on the Service Request followed up by a communication to the FLD supervisor.
• FLD staff will review and approve or disapprove the Transfer Request. Follow up may be required if there are any issues that would result in the disapproval of the request or unresolved issues related to a reasonable accommodation.
• Notification of the approval/disapproval of the request will be sent to the tenant’s address, unless he or she indicates a preferred alternate address. Tenants can also check the status of their request on the Self-Service Portal.

To qualify for an emergency transfer as an Intimidated Witness (IW), a tenant or authorized household member must demonstrate that he or she meets one of the following definitions:

Intimidated Witness – NYPD Referral:

A tenant or authorized household member is referred by, and cooperates with, the NYPD in the anticipated arrest and/or prosecution of an individual who committed a crime, and as a result of such cooperation: (i) the NYPD anticipates that (s)he will suffer threat or physical injury once his or her cooperation with law enforcement becomes known to the perpetrator and/or the perpetrator’s associates, (ii) the perpetrator or the perpetrator’s associates know where the tenant or authorized household member lives, and (iii) the NYPD anticipates that the tenant or authorized household member will suffer if (s)he continues to live in the current residence.

Intimidated Witness – N.Y. District Attorney/NYC Corporation Counsel/U.S. Attorney Referral:

A tenant or authorized household member is referred by and cooperates with the N.Y. District Attorney’s Office/NYC Corporation Counsel (if the perpetrator is a minor), or U.S. Attorney’s office in the arrest and prosecution of an individual(s) who committed a crime, and as a result of such cooperation: the tenant or authorized household member suffered actual physical injury or the threat of injury against him or herself or immediate family due to cooperation in the arrest and/or prosecution of the perpetrator, and the perpetrator or perpetrator’s associates know where the tenant or authorized household member lives, ii) the tenant or authorized household member will continue to suffer if (s)he continues to live in the current Residence.

To establish eligibility for an IW transfer, the Referring Agency (N.Y.P.D., N.Y. District Attorney, NYC Corporation Counsel or U.S. Attorney) must submit the following documents through NYCHA’s Self-Service Portal:

• NYCHA Form 040.921OL, Emergency Transfer Request Form for Intimidated Witness.
• Referring Agency Advocacy Letter establishing that the tenant or authorized household member meets the above eligibility standard.

If a tenant visits a Property Management office and requests an emergency transfer as an IW, Property Management staff gives the tenant NYCHA Form 040.921A, Tenant Consent Form for Intimidated Witness, generated under the case record in Siebel to record the request. The “Requested For” field, identifying the person making the request, must be indicated on the document tracking record. A sample form is also available online on NYCHA’s website under the “Residents” section. Along with the consent, the tenant should be given NYCHA Form 040.921B, Emergency Transfer Information Sheet for Intimidated Witness, and NYCHA Form 088.121, IW Transfer-Emergency: NY District /US Attorney Offices/NYPD.

To initiate an IW transfer request:

• The tenant must be referred by a Referring Agency, such as the NYPD, NY District Attorney, NYC Corporation Counsel, or U.S. Attorney.
• If the Referring Agency agrees to refer the tenant for an IW transfer, the tenant must provide consent for the Referring Agency to submit a referral to NYCHA on the tenant’s behalf either by signing the online Intimidated Witness Consent Form on NYCHA’s Self-Service Portal under the Transfer tab, or obtaining a hard copy of NYCHA Form 040.921A, Tenant Consent Form for Intimidated Witness, generated in Siebel under the contact record from Property Management and submitting it at the Property Management office.

If the consent form is submitted at the Property Management office, staff must upload the form in Siebel under the tenant’s case record. This will enable the referring agency to proceed with the referral.

• To complete an IW emergency transfer request, the Referring Agency must complete NYCHA Form 040.921OL, Emergency Transfer Request Form for Intimidated Witness, on NYCHA’s Self- Service Portal, upload all required documentation to the portal, and submit the referral online.
• Upon submission of the referral by the Referring Agency, a Service Request is immediately created in Siebel for FLD.
• Once the emergency transfer request has been submitted, the case will be flagged as sensitive in Siebel and will be assigned to FLD for review.
• FLD staff must review the request and any supporting documentation, verify income and household composition. They must ensure that all the required information is included on the Service Request.
• If there are issues regarding the family composition or the status of the tenancy due to a termination of tenancy or warrant of eviction being issued, a note must be made on the Service Request, followed up by a communication to the FLD supervisor.
• FLD staff approves or disapproves the Transfer Request. Follow up may be required if there are any issues that would result in the disapproval of the request or unresolved issues related to a reasonable accommodation.
• Notification of the approval/disapproval of the request is sent to the tenant at the tenant’s address, unless he or she indicates an alternate address, and to the Referring Agency. Tenants and Referring Agencies can also check the status of the request on the Self-Service Portal.
• For approved emergency transfer requests, an apartment notification letter is sent to the tenant and an email is sent to the Referring Agency once an apartment becomes available.

To qualify for an emergency transfer as an Intimidated Victim (IV), a tenant or authorized household member must demonstrate that he or she meets the following definition:

A tenant or authorized household member who is the victim of a violent crime or the threat of a violent crime and such crime was committed in a non-random manner as a result of a relationship between the victim and the perpetrator, and as a result of such crime the victim suffered actual physical injury or the threat of injury against him or herself or immediate family, and the victim will continue to suffer if (s)he continues to live in the current residence.

To be eligible, the crime must have occurred within 12 months of the submission date of the emergency transfer request.

A tenant or authorized household member who meets any of the above standard must also reasonably believe that he or she is threatened with immediate harm from further violence if the tenant remains in his or her current apartment. This means the victim has reason to fear that if he or she does not receive a transfer, he or she would suffer violence in the very near future.

To establish eligibility for an IV transfer, Safe Horizon must submit the following documents through NYCHA’s Self-Service Portal:

• NYCHA Form 040.920OL, Emergency Transfer Request Form for Intimidated Victims
• A Safe Horizon Emergency Transfer Advocacy Letter
• Either one form of the following third-party documentation:
  • A Police Report (Complaint 61) documenting a criminal offense of physical violence or threat of violence against the victim that occurred within 12 months of the submission date of the emergency transfer request
  • An order of protection (OOP) from a Criminal Court documenting a criminal offense of physical violence or threat of violence against the victim that occurred within 12 months of the submission date of the emergency transfer request

If a tenant visits the Property Management office and requests an emergency transfer as an IV, staff must give the tenant NYCHA Form 040.920A, Tenant Consent Form for Intimidated Victims, generated under the case record in Siebel to record the request. The “Requested For” field, identifying the person making the request, must be indicated on the document tracking record. A sample form is also available online on NYCHA’s website under the “Residents” section. Along with the consent form, the tenant should be given NYCHA Form 040920B, Emergency Transfer Information Sheet for Intimidated Victims.

To initiate an IV transfer request:

• The tenant must be referred by Safe Horizon.
• If Safe Horizon agrees to refer the tenant for an IV transfer, the tenant must provide consent for Safe Horizon to submit a referral to NYCHA on the tenant’s behalf either by signing the Intimidated Victim Consent Form online on NYCHA’s Self-Service Portal under the Transfer tab, OR obtaining a hard copy of NYCHA Form 040.920A, Tenant Consent Form for Intimidated Victims, generated in Siebel under the contact record from Property Management and submitting it at the Property Management office.

If the consent form is submitted at the Property Management office, staff must upload the form in Siebel under the tenant’s contact record. This will enable the referring agency to proceed with the referral.

• To complete an IV emergency transfer request, the Referring Agency must complete NYCHA Form 040.920OL, Emergency Transfer Request Form for Intimidated Victims, on NYCHA’s Self-Service Portal, upload all required documentation to the portal, and submit the referral online.
• Upon submission of the referral by the Referring Agency, a Service Request is immediately created in Siebel for the FLD department review. The case will automatically be flagged as sensitive in Siebel.
• FLD reviews the request and any supporting documentation, verify income and family composition. They must ensure that all the required information is included on the Service Request.
• If there are issues regarding the family composition or the status of the tenancy due to a termination of tenancy or warrant of eviction being issued, a note must be made on the Service Request followed up by a communication to the FLD supervisor.
• FLD staff approves or disapproves the Transfer Request. Follow up may be required if there are any issues that would result in the disapproval of the request or unresolved issues related to a reasonable accommodation.
• Notification of the approval/disapproval of the request is sent to the tenant’s address, unless he or she indicates a preferred alternate address. Tenants and Safe Horizon can also check the status of the request on the Self-Service Portal.
• For approved requests, an apartment notification letter is sent to the tenant and an email is sent to the Referring Agency once an apartment becomes available.

To qualify for an emergency transfer as a Victim of a Traumatic Incident (VTI), a tenant or authorized household member must demonstrate that he or she meets the following definition:

A tenant or authorized household member who is either the victim of a violent felony on development grounds or witnessed a violent felony committed against another household or family member (as defined in Section XI.B.2.a.(2))²on development grounds, and as a result of the violent felony suffered trauma and will continue to suffer if (s)he continues to live in the current residence.

²Family members include the following: husband, wife, son, daughter, stepson, stepdaughter, father, mother, stepfather, stepmother, brother (including half-brother), sister (including half-sister), grandfather, grand- mother, grandson, granddaughter, son-in-law, daughter-in-law, father-in-law, mother-in-law, or a person registered as the domestic partner of the tenant.

To establish eligibility for a VTI transfer, the tenant must submit the following documents through NYCHA’s Self- Service Portal or to the Property Management office:

• NYCHA Form 040.922, Emergency Transfer Request Form: Victims of a Traumatic Incident.
• NYCHA Form 088.165, Transfer – Victim of Traumatic Incident, or documentation submitted by a psychiatrist or a licensed social worker documenting the traumatic effects of a violent felony on the tenant or authorized household member and recommending a transfer.
• A police report identifying NY Penal Law Section of offense on Violent Felony List for Victims of a Traumatic Incident (see Appendix W for this list), and address and date indicating the offense took place at the tenant’s development no more than 6 months before the date the tenant submitted the emergency transfer request.

If a tenant visits the Property Management office and requests an emergency transfer as a VTI, Property Management staff must give the tenant NYCHA Form 040.922, Emergency Transfer Request Form: Victims of a Traumatic Incident, generated under the case record in Siebel to record the request. The “Requested For” field, identifying the person making the request, must be indicated on the document tracking record. A sample form is also available online on NYCHA’s website under the “Residents” section.

To initiate a VTI transfer request:

• The tenant must complete NYCHA Form 040.922, Emergency Transfer Request Form: Victims of a Traumatic Incident, using NYCHA’s Self-Service Portal or by submitting a hard copy to Property Management. The tenant must also submit NYCHA Form 088.165, Transfer – Victim of Traumatic Incident, and a copy of a qualifying police report by uploading them to the Self- Service Portal or submitting them with their hard copy application.
• If the form is submitted to Property Management, the property manager shall immediately create the Emergency Transfer Service Request in Siebel and upload the emergency transfer request form along with the required documents. Property Management must not accept the form unless all required documents are included.
• If the Transfer Request is submitted online, the system will forward it to the FLD department for review. The case will automatically be flagged as sensitive in Siebel.
• FLD staff must review the request and any supporting documentation, verify income and household composition and ensure that all the required information is included on the Service Request.
• If there are issues regarding the family composition or the status of the tenancy due to a termination of tenancy or warrant of eviction being issued, a note must be made on the Service Request followed up by a communication to the FLD supervisor.
• FLD staff approves or disapproves the Transfer Request. Follow up may be required if there are any issues that would result in the disapproval of the request or unresolved issues relating to a reasonable accommodation.
• Notification of the approval/disapproval of the request is sent to the tenant’s address, unless he or she indicates a preferred alternate address. Tenants can also check the status of their request on the Self-Service Portal.
• For approved requests, apartment notification letters are sent to the tenant once an apartment becomes available.