Conflict Coaching

Conflict Coaching is an option designed to help an individual employee move through a conflict they are facing in the workplace.  While each coaching session may look different, all sessions are voluntary, confidential and one-on-one with Center staff.  The sessions typically involve the employee examining the conflict from multiple perspectives and engaging with the conflict on a deeper level.  In coaching individuals are encouraged to identify their own role in the conflict as well as their own needs and the needs of others involved in the conflict.  The Coach will also help the individual reality-test options to manage or resolve the conflict.  At times, coaching involves the teaching of specific conflict resolution and leadership skills.

Some examples of when conflict coaching may be helpful:

• Planning for a difficult conversation with a colleague or supervisor
• Thinking through a new or ongoing conflict to identify needs and next steps
• Identifying personal conflict style and improving responses
• Learning about the intersection of conflict and leadership
• Preparing for a mediation
• Engaging in a deeper conversation about the impact of conflict, inside and outside of the workplace

Anyone in city government including; employees, union and management are encouraged to contact the Center to learn more about Conflict Coaching and Request a Consultation.