The Mayor's Management Report (MMR), which is mandated by the City Charter, serves as a public account of the performance of City agencies, measuring whether they are delivering services efficiently, effectively and expeditiously. The MMR is released twice a year. The full-fiscal MMR, published each September, looks retrospectively at the City's performance during the prior fiscal year, while the PMMR provides an early update on how the City is performing four months into the fiscal year.
The release of Executive Order 13 formalized the launch of the Dynamic Mayor’s Management Report (DMMR). This new platform offers an interactive digital version of the MMR. It is updated on a regular basis to improve government accountability and transparency.
Pursuant to Local Law 175 of 2016, the City is responsible for publishing a list of capital and programmatic commitments associated with neighborhood-scale rezonings, and an annual progress report detailing the status of each initiative. These rezoning commitments are the product of comprehensive and community-driven planning processes in each neighborhood and have been organized by policy domain: Housing; Open Space; Community Resources; Transportation and Infrastructure; and Economic and Workforce Development.
Citywide Performance Reporting is displayed within the Citywide Performance Reporting (CPR) tool. It represents critical performance measures from more than 40 City agencies in an easy-to-use online snapshot format. Users can search for measures of various services, review data summarizing how well government is performing in different areas, analyze long-term trends, and review specific agencies' outcome measures. CPR contains:
Statistics on the City's response to service requests from 311 callers. Review selected 311 service requests, including the time to respond to each request by borough, Community Board, City Council District, and ZIP code. The 311 Service Request Map lets you see Service Requests made through 311 by location, date and category.
A dashboard of end-to-end response times for Police, Fire, and EMS calls, as well as trends in performance and recent 911 volumes. The reports capture all aspects of the call from when the call comes in to when a first responder arrives on site.
The NYC Capital Projects Dashboard provides a view into the City's construction projects, spanning critical infrastructure such as bridges, sewers, sanitation, and buildings.
The Dashboard includes the total cost, current phase, and projected completion date for all construction projects, as well as additional details.
Monthly statistics regarding utilization of and applications for multi-agency emergency housing assistance, exits from city-administered facilities and the financings, starts and completions of permanent housing for those exiting city-administered facilities as required by Local Law 79 of 2022 amendment to Local Law 37 of 2011.
Learn More about Temporary Housing Assistance Usage
Monthly statistics regarding utilization of and applications for multi-agency emergency housing assistance, exits from city-administered facilities and the financings, starts and completions of permanent housing for those exiting city-administered facilities as required by Local Law 79 of 2022 amendment to Local Law 37 of 2011.
Learn more about Temporary Housing Assistance Usage on NYC Open Data