Mobility Management
NYC DOT’s Mobility Management Program (MMP) coordinates and improves transportation opportunities for:
- People with disabilities,
- Older adults,
- Individuals with limited English proficient, and
- Low income populations.
This involves several methods, including:
- Developing resources and tools for NYC DOT staff and the community;
- Coordinating efforts within NYC DOT and the public; and
- Identifying strategies to improve transportation services.
This comprehensive approach benefits the community by improving communication and collaboration.
Access to Independence
Access to Independence is a program that helps people with disabilities and older adults learn about ways to get around the city more easily. It does this through dynamic events that share information about accessible transportation. Explore the resources below to learn more.
Access to Independence Transportation Resource Fair
Join NYC DOT for the Access to Independence Transportation Resource Fair this May!
This free event is specifically for people with disabilities, older adults, caregivers, and family members, but all are welcome. You will be able to learn about transportation options, connect with service providers, and experience emerging accessibility technologies. There will also be opportunities to connect with organizations that support independent travel.
The event will feature live demonstrations and cultural programming, including music performances, chair yoga, activities for kids, and more!
Come learn about transportation options that can help you safely travel in NYC!
Event Details:
- Location: Union Square Park, North Plaza
- Date and Time: Sunday, May 17, 11am to 3pm
- Target Audience: People with disabilities and older adults, open to all
- Rain or shine
RSVP is not required, but you can sign up for updates by subscribing to the Mobility Management newsletter below.
ASL interpreters and sighted guides will be available. To request additional accessibility accommodations, email mobilitymanagement@dot.nyc.gov by May 10, 2026.
On the Move: How NYC DOT is Improving Bus Stops and Bus Travel
Video description: While the Metropolitan Transportation Authority (MTA) operates buses, NYC DOT is responsible for everything around them, from the roadway and curb to bus shelters and seating. At this online info session, you’ll learn how NYC DOT is working to make bus stops and travel more accessible.
Recording from the second Access to Independence info session (embedded YouTube video)
Navigate NYC with Confidence: An Info Session on Accessible Transportation
Video description: The New York City Department of Transportation (NYC DOT) hosted an info session for older adults and people with disabilities. Hear from key transportation agencies, learn about new accessibility programs, and get tips and tools to help you get around more easily. Whether you’re a regular transit rider, a caregiver, or just getting started, this session will give you helpful information to support your travel in the Greater NYC area.
Recording from the first Navigate NYC with Confidence info session (embedded YouTube video)Travel Survey for NYC Residents Ages 60 and Older
Data collection for the Travel Survey of Older Adults is now closed. We will release our findings this fall. If you have any questions about the sweepstakes, please contact OlderAdultsSurvey@dot.nyc.gov.
Mobility Management Resource Guide
The Mobility Management Resource Guide serves as a resource for our communities to learn about transportation programs and services that could improve their mobility. The guide includes information about street improvement, transit services, and NYC DOT initiatives.
Questions and Comments
If you're interested in contacting the Mobility Management Program, please email MobilityManagement@dot.nyc.gov.
Email Updates
Sign up to receive updates on transportation programs and services that help improve mobility for people with disabilities, older adults, low-income New Yorkers, limited-English proficient populations and people of color.
