Information Sharing and System Modernization - LL75

Local Law 75 (“LL 75”), introduced by Council Member Stephen T. Levin, recognizes the critical role that data sharing and data management can play in supporting more coordinated services and improved experiences and outcomes for clients.

LL 75 instructs the Mayor’s Office to produce a study on client information management systems used by City human services agencies.

This report synthesizes the ideas and contributions drawn from agency input, external research and NYC Opportunity’s experience and current work. It presents an overview of agency led efforts to update and integrate client information management systems and recommends actionable strategies for sharing information in accordance with applicable laws and for incorporating modern digital tools to enhance New Yorkers’ access to services.