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Wheelchair Accessible Vehicle (WAV) Resources
These documents illustrate the WAV securement process step-by-step.
WAV Resources
Click a topic, or press the enter key on a topic, to reveal its answer.
How-To Pamphlet
Print Version
- English
- Arabic / العربية
- Bengali / বাংলা
- Chinese (Simplified) / 简化字
- Russian / Русский язык
- Spanish / Español
- Urdu / اردو
Mobile Version
- English
- Arabic / العربية
- Bengali / বাংলা
- Chinese (Simplified) / 简化字
- Russian / Русский язык
- Spanish / Español
- Urdu / اردو
The full web version is printable and can be folded down the middle width-wise, like a pamphlet.
WAV Decal
The decal for the interior rear wall will be distributed in 2023 to TLC-licensed Wheelchair Accessible Vehicle (WAV) owners. The decal reminds drivers to always offer all six securements to passengers.
Securement Videos
The Taxi and Limousine Commission just released a series of videos highlighting how to pick up and drop off passengers with disabilities. These step-by-step videos show everything from how to secure a passenger in a wheelchair accessible vehicle, to the appropriate way to assist a passenger with a disability. It’s a great tool to remind yourself of all the steps that you should take and to get suggestions on how to provide excellent customer service.
Access any of the videos by clicking on the name below:
-
Nissan NV200
If you would like to access subtitles in a different language, please follow these instructions:
- Click on the link above to play the video.
- On the bottom right-hand corner of the video there are several symbols. See below:
- Click on the closed captioning button
to make the subtitles appear. The red line underneath means the subtitles are on. - Click on the wheel
. - Go to “Subtitles/CC(12)” and click.
- Choose the language that you would like to see from the drop-down menu.
- Press
.