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Licensed Green Cab

Scheduling your Long Island City Facility appointment

Anyone visiting our Long Island City facility for the following transactions are required to make an appointment to be assisted:

  • Medallion (Yellow Cab) transactions– transferring your current vehicle to another vehicle; New Medallion owner certifying their vehicle
  • Medallion Bulk – Agents or individuals with multiple medallions (between 3 – 6 transactions)
  • TLC Driver license replacement – replace your TLC Driver license if lost, stolen, damaged or after a legal name change. Licensees with an out-of-state driver license can update their TLC Driver license picture
  • SHL (Green Cab) transactions – change the vehicle, plate and / or base associated with the permit.

NOTE: When making an appointment, the telephone number used to make an appointment must match the telephone number on file with TLC.  If it does not, your transaction will not be processed.

How to schedule your appointment

Step 1 – Go to our website and click on TLC Online

Step 2 – Click on the link to our Appointment Scheduling System

Step 2 – Select the Service Type

  • Medallion
  • Medallion Bulk
  • Driver License Replacement
  • SHL

Step 3 – Select Date and Time

Step 4 – Contact details – complete all fields; click on agree to terms and conditions;

Step 5 – Click on Create Appointment (must verify images before the appointment)

NOTE: When making an appointment, the telephone number used to make an appointment must match the telephone number on file with TLC.  If it does not, your transaction will not be processed.

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Status of Your License

Summonses for TLC Licensees

Vehicle Inspection Requirements

Renewing your SHL FHV License

TLC Green Cabs / Street Hail Liveries (SHLs) must renew both the SHL permit and the FHV license.  Please note, the SHL permit, and the FHV license attached to the SHL permit may have two different expiration dates.  If either the SHL permit or the FHV license attached to the permit expires, the Green cab cannot operate legally in NYC.

When to Apply for SHL Permit Renewal

  • SHL Permits are due for renewal every three (3) years.
  • The renewal must be completed by the SHL permit owner on or before the permit expiration date.  The expiration date is the date the Permit expires; it can be viewed in the TLC’s licensee portal, TLC Up.
  • If renewal is not completed before the SHL Permit expires, the permit will not be valid.
  • If the renewal payment is received after the expiration date, a twenty-five dollar ($25.00) late fee will be charged.

How to Apply for SHL Permit Renewal

  • Pay outstanding TLC tickets and Taxicab Improvement Fund surcharge payments (TIF) online, using LARS.
  • Pay the renewal fee of five hundred forty dollars ($540.00) online, using LARS (only the $540.00 inspection fee is due at time of renewal).

How to Renew the FHV license attached to the SHL Permit

  1. FHV Licenses attached to SHL permits are due for renewal every two (2) years.
  2. For information on how to renew the FHV license attached to the SHL permit, please visit a Renew a For-Hire Vehicle License page and follow the steps for renewing a For-Hire Vehicle License on the TLC’s website.

Insurance Requirements

Summonses for TLC Vehicle Licensees

How to submit a Vehicle or Permit Transfer

How to place your SHL Permit in storage

Before you can place your SHL Permit in storage, you must meet the following criteria:

  1. Your permit cannot be suspended/revoked;
  2. Your permit cannot be expired;
  3. All outstanding fines/fee must be paid

If the above are cleared, please follow these quick steps to place your SHL Permit in storage:

Submitting the form in-person:
  1. Licensee must make an SHL appointment to place the permit in storage
  2. Bring to the appointment:

**Once the permit is in storage, a copy of the storage form & a copy of the rate card will be given to licensee for their records. In TLC’s system, the permit will be placed in an inactive/suspended status.

Related Information: